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Best Western Plaza by the Green

24415 Russell Road, Kent, WA 98032
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Low-rise hotel with modern Asian decor, adjacent to Riverbend Golf Course - 5 miles from airport, 16 miles to Seattle.
Business Center Fitness Center Free High-Speed Internet Free Parking
Check Rates and Availability: $104 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 34 traveler reviews
  • What to Expect:
    • 4 based on 30 reviews Rooms
    • 4.5 based on 27 reviews Service
    • 4 based on 29 reviews Value
    • 4 based on 30 reviews Cleanliness
    • 3.5 based on 2 reviews Dining

Reviews of Best Western Plaza by the Green

( 1-10 of 34 )
Nov 19, 2008

I really enjoyed my 2 night stay at this hotel. The front desk was efficient and nice. The room was very nice and clean... however, the fridge made a lot of noise.. I had the AC on to cover the annoying noise to sleep (FYI:room 212- I know the manager reads these reviews). Also... a bit annoying that not enough... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, Thank you for reviewing Best Western Plaza by the Green. We appreciate any and all feedback for our continual efforts to improve our guests' lodging experience. Our Maintenance is fixing the refridgerador as we speak. We look forward to hosting you soon! Mark

2 of 5 stars
Aberdeen, Maryland
Nov 6, 2008
1/1 found this review helpful

I stayed at the Best Western since it was close to the SEA TAC airport and on the way to Fort Lewis. The photos and reviews made the hotel sound very nice. Instead, it was a fair hotel, but not worth the extra travel from the airport. My reservation asked for an extra blanket and pillow for the room, and... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I would like to apologize for your less than favorable experience at our hotel. I understand your concerns about food at the Manager reception, hot tub maintenance, and blankets/pillow not being in your room. I have spoken to the Guest Services Manager, Maintenance Technician and General Manager to stress your disappointment and employ policies to prevent this from...

Sep 11, 2008

I am not a huge fan of the Best Western chain and I really try to stay away from their hotels/motels. However, my husband was flying into the Sea/Tac airport and we wanted a place close enough to the airport without actually staying next to it. So, after reading tripadvisor reviews, I decided to book 2 nights here. The first... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I apologize for the experience you had at our hotel. Our staff has been made aware of your concerns and we will address all we have control over. If you would like to discuss further, my personal cell phone is 206.571.624. Best regards, Mark

Sep 4, 2008

We stayed here on our trip to Seattle because of other great reviews. The room was very, very nice and the staff was just super! They have a free shuttle to pick you up at the airport. If you need a ride back to the airport at an odd hour they will call a cab for you at the hotels... more

4 of 5 stars
New Jersey
Aug 22, 2008

A pretty nice hotel within easy striking distance of the Seatac airport. A somewhat nicer location than the strip immediately south of the airport, but only a few minutes farther. The rooms are nicely renovated but a little on the small side. Minor problems: the internet connection was slow and flaky, and footsteps from above were a little loud (but... more

2 of 5 stars
California
Aug 15, 2008

The facility itself is of good quality. Sheets, pillows, bed, bath room, TV are all great. This place locates in a plaza that shares the same parking lot with other stores. One store is a bar. The bar is 10 steps away from one end of the hotel. During Saturday night, the bar goers occupied the parking lot with cars... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I apologize for the poor experience you had at our establishment. The owners of the establishment serving alcohol have been contacted through the Management of our hotel and the Owners of the Plaza. We are doing what we can to prevent future issues. If I can do something to make up for the poor experience you had, please...

5 of 5 stars
Atlanta
Jul 31, 2008

We were visiting relatives in Seattle and wanted a reasonably priced hotel with cancellable reservation in case our plans changed the day before. Found the BW Kent reviews and booked an $80 weekend AAA rate. We were so glad we stayed! It was nice not to be staying right on a highway--quiet location even though our room was over the... more

5 of 5 stars
New Jersey
Jul 21, 2008

Very impressive. Clean and quiet, and just the right location for us two ladies from NJ to do sightseeing of Seattle. Everyone was so friendly and courteous, and I just can't get over the sweet little lady the ran the breakfast bar. She kept up the area by cleaning and making sure everything was stocked. Kudos go for her!! Front... more

5 of 5 stars
New Jersey
Jul 19, 2008

I chose this hotel because of the positive reviews on Tripadvisor & they were right on the money. The hotel staff were so friendly I thought I knew them all ready! I had called ahead to find where to meet at the airport & was told it would take about 20 minutes for the free shuttle to come & sure... more

5 of 5 stars
Minnesota USA
Jun 27, 2008

Nicely appointed BW w/very clean rooms (though they are quite small) and an excellent cont. breakfast. Fitness center was small, but adaquete. 2 comps w/printer. hot tub. restuarants nearby. Parking lot shared by other businesses so security could be a concern (wasn't for us.) Shuttle to airport and mall. As others have said, staff was awesome. The manager directed us... more

Reviews of Best Western Plaza by the Green

( 1-10 of 34 )
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Best Western Plaza by the Green Also Known As

Address: 24415 Russell Road, Kent, WA 98032