We typically stay at the 4 Seasons when we are in Philly. We heard that the Ritz had a new restaurant and changed the lobby so we gave it a try. We were impressed to say the least. The lobby is simply stunning. Huge marble columns and a beautiful dome. The food was great. The staff is so much more... more

The location of the Ritz-Philadelphia is right in the heart of the city. It is within walking distance to the Terminal Market, and various restaurant and shops nearby. Outside, the property makes quite the statement with its roman columns. Kind of funny, but behind the property it looks like a 1-star hotel, all unfinished (ha, ha). Nice sized room, beautiful... more

My boyfriend surprised me with a wonderful anniversary present and took me on road trip to Philadelphia. He wanted to treat us to massages, but we had little time to spare before we had to set out for the night. So we went to the instead. After only five minutes, we met back outside and went to our rooms. We... more

i used to stay here for a weekend approximately every sixty days. Due to familty and business hectic lifestyle we were not here since March of 2007, BIG changes. The Grill is close, no big deal. Food wasn't good at the GRILLThe vault is closed. Big deal. That was the only bar you could have a drink, snack and watch... more

Take this review with a grain of salt, my only other Ritz experience is the Central Park property. Having the best hotel experiences of my life at the Ritz Carlton on Central Park, I swore never to stay in any other hotel if a Ritz was an available option. Today, I don't feel the same way. The Philadelphia property has... more

This hotel is probably among the top hotels I've stayed at for business purposes. It is literally steps from Philadelphia's City Hall and right in the middle of the shopping district (be sure to check out Chestnut St. and Walnut St). There were also plenty of great restaurants nearby and within walking distance. Subway access is also on the same... more

My husband and I took the kids to the Ritz for Memorial Day weekend. Everything went wrong. We had rented a suite, thinking it would be easier to sleep with the kids this way. The second room wouldn't open up with our key. (It was propped open when we got there). I called the front desk, very concerned that should... more

We stayed at the Ritz for one night after dropping our daughter off with her grandparents, so it was a nice getaway evening. The hotel is beautiful with a very chic lobby, bar, restaurant combination. The staff were courteous, friendly and helpful. We paid a rate of $295 that included a $50 credit to parking and breakfast. While not inexpensive,... more

Overall we had a fairly pleasant stay at this Ritz. The lobby of this hotel is beautiful. The rooms are very nice. As for service, it is so so. The bellman are a little inattentive...sometimes they are too busy talking amongst themselves to help out the guests. The front desk staff was ok. It was our anniversary and it was... more