I am a cancer patient at Fox Chase Cancer Center (FCCC). I live in Richmond, VA and have to travel to FCCC quarterly. This hotel provides one of the best rates in the area for FCCC patients and is conveniently located to FCCC. I found the hotel room very clean and the staff very friendly. It was very nice to... more

Stayed at this newly renovated hotel for a weekend soccer tournament with large group of teens in November. Staff did a good job keeping kids under control (there were several teen groups). Walls were thick enough to not hear outside noises and staff did a good job keeping hotel clean. Contrary to other reviews, my room and bathroom were very... more

I called for reservations and was asked by the reservation clerk what quote I was given for a room. She quoted a price which was higher than the hotel website. She matched the web price and asked if I had a lower price.I reminded her I am booking this room to attend a funeral and have no time to negotiate... more

I am a frequent guest at this location. After the renovation was mostly complete, the overall feel of the hotel was clean and new....BUT...on almost every trip, the housekeeping is a real sore spot. When I stay in a hotel, I expect the bathrooms to be clean. Clean to me means not having to sweep the hair of previous guests... more

At first I was a bit skeptical about reserving a room here because of all the negative reviews, but I had such a good deal on pricing I thought I should just experience it for myself. The staff was very friendly and accommodating. I did not feel any hostility from them like the other reviewers. The place was just newly... more

The most annoying thing about this hotel was its relative inaccessibility and the strange layout of the street it is on (I think it was Franklin Boulevard?) According to the directions we had after inputting our address on the hotel's website, the hotel should have been on our left-hand side, but it was actually on our right-hand side, By the... more

Too much money to pay for inconveniences caused by hotel transitioning from Hilton to Sheridan: construction noise, etc. Decor: Furniture and design were redone, rooms do have a nice modular set up however elevators and other common areas were shabby. Customer service: Ranged from well meaning tho unknowledgeable to inconsiderate and unhelpful. I was given weekday/weekend rates when I made... more

We got a $79 deal on this hotel and the pics made it look amazing and touted the recent renovations. We got placed on the first floor (no privacy/view of parking lot) the first night in an empty hotel - we were happier when we got moved to the fourth floor the next night. The rooms were average size, the... more

We stayed at the Doubletree for a wedding. The hotel was clean and comfortable. The complimentary cookies are a nice touch and delicious! They were starting to renovate the hotel the day after we left. We stayed in a King with sofa, the room was large and the bed comfortable. Wifi was free and the connection was great, we didn't... more