Nov 10, 2008 New We prepaid one month ahead. With the promise of no line check it. We stood in line for 40 minutes. After we checked in we notice that the floor was soaked from the bathroom to the door. Also, there were no face cloths. I tried to call but no one answered at the desk. i went... more

The hotel is a very good value for its location in the Harbor East development of the Inner Harbor. We got a good AAA rate. Not only within walking distance of many restaurants and the Aquarium, there's a Whole Foods and a CVS around the corner, and a Starbucks next door. Our room was small (designed for business travelers more... more

Took my hubby and kids to Baltimore just before school started. Super busy weekend in town and not alot of options. Spend almost $300 for a super small room. One of my sons is a kicker so I requested a cot or rollaway but the room was so small that there was not enough room. The elevators to the parking... more

September 19th-23rd Arrived from England found the Hotel looked nice apart from a building site at the front blocking the view of the Harbour. The first thing we noticed after a long journey was the lack of a porter to help take our bags up stairs to our room, and the staff were not very friendly. We liked the room... more

Great location for Aquarium and Convention Center, sports. However, the first room had a horrible squeak in the AC unit and we had to switch rooms. Later that night, I tried to get ice and had to try 4 different floors to find an icemaker that worked. No out-of-order signs. No apology from staff. Could not understand the new reception... more

Initially booked for a day, but extended for another night. The hotel was great. The rooms were clean, the beds were comfortable, had an overall great experience. Have good restaurants steps away from the hotel and loved the fresh sea-food menus the different restaurants had to offer, just walking distance from the hotel. The hotel has a restaurant in its... more

I spent two nights at the Hilton Garden Inn and overall had a pleasant stay. The room was clean and nicely furnished with comfortable beds and a flat screen TV. As for the bathroom, it was a bit small, but sufficient. I had breakfast at the on-site cafe and enjoyed it. The service was attentive and friendly. The front desk... more

Stayed at the HGI, Inner Harbor for 5 days the end of July. Totally agree with previous review...great location and view...it's unfortunate the view will be obstructed when the Four Seasons is completed. The rooms are small but comfortable and they are still in good shape since the hotel has only been open for a year. We booked a Bed... more

Talk about a tale of two hotels: The Good HGI and the Bad HGI. If you're into location and a clean, comfortable room, enjoy the Good HGI. Harbor East is a great spot - literally steps from the best Baltimore can offer. You can spend an entire weekend within a half-mile radius of the hotel and never run out of... more