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Pier 5 Hotel

711 Eastern Ave, Baltimore, MD 21202
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Art-Deco-style 3-story Hotel located directly on Inner Harbor, adjacent to National Aquarium.
Business Center Pets Allowed Restaurant Room Service
Check Rates and Availability: $277 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 85 traveler reviews
  • What to Expect:
    • 3.5 based on 53 reviews Rooms
    • 3.5 based on 52 reviews Service
    • 3 based on 52 reviews Value
    • 3.5 based on 52 reviews Cleanliness
    • 4 based on 1 review Pool

Reviews of Pier 5 Hotel

( 1-10 of 85 )
4 of 5 stars
new york, ny
Nov 10, 2008

We really enjoyed our stay here. I was nervous after reading some reviews that said the hotel was in disrepair, etc. but we were pleasantly surprised. I booked a one night wine package over the phone with the hotel. After I called I saw on their website that there was a promotion for a $25 gas card if you booked... more

4 of 5 stars
New Jersey
Oct 23, 2008

The location of the hotel is perfect in the Inner Harbor. I was only there for 1 night so I did not get to experience as much as I wanted. It is walkable to the PP entertainment complex and the shops and restaurants in the Inner Harbor. The hotel has 2 great restaurants--Ruth's Chris and McCormick & Schmicks--where you do... more

4 of 5 stars
Castle Rock, Colorado
Oct 4, 2008

I stayed at the hotel for one night, September 25th, and overall my experience with the hotel was good. I booked online with the 14 Day Advanced HM Magic Package. Others have written that there was an activity fee and things that you don't get when reserving online and that was what I got. Though they let you know this... more

2 of 5 stars
Springfield
Sep 29, 2008

I was extremely disappointed with the miscommunication over the rooms and booking double beds. I booked two rooms via a 3rd party vendor. I requested double beds in both with a rollaway in one since we had 5 people. I even called the hotel directly to verify everything was all set with the double beds and rollaway one month and... more

Sep 10, 2008

Their property is goregous, but they need some serious sound insulation. We heard when the restaurants downstairs closed and when the party upstairs let out. The revelers all flowed into the central atrium to continue their conversations and good times really late at night. You expect big city noises when staying in the heart of the city, but the dumpster... more

1 of 5 stars
Eastern Shore Maryland
Sep 9, 2008

This place is not a Five Star Hotel. When we arrived we had to wait fifteen minutes before anyone checked us in, and it wasnt because alot of people were checking in, the guy was on the phone with a personal phone call. After we finally checked in, the gentleman forgot to explain that we needed our key cards to... more

Management response from
hotelmgmt, Manager

Thank your for recently staying with us and your feedback on our facility. We are continually trying to improve our guest experience through staff training and product improvement. I am pleased to inform you that we have implemented a new breakfast experience as well as preparing to begin a complete renovation of the property. Once again, thank you for your...

1 of 5 stars
Massachusetts
Aug 28, 2008

Web site noted room service. None at all. Upon arrival, advised check in within 1/2 hour, due to cleaning. 4 hours later (luggage could not be checked in-so we had to remain in lobby and and hold) advised room finally cleaned and ready. We noted many later arrivals who were checked in. For a 4 hour cleaning this room, it... more

Management response from
hotelmgmt, Assistant Marketing Manager

Thank you for your comments about your recent stay at the Pier V Hotel. I can assure you that I have spoken with my team to address the issues that occurred during your stay with us. We continually focus on improving the experience at our hotel and would welcome the opportunity for you to visit us again. Assistant Marketing Manager...

Jul 25, 2008

I chose this hotel because it was next to the hotel my conference was at. The only good thing I can say is that the staff was nice and the bedding was clean. On the bad side, the walls are thin, music is playing loudly outside on a veranda (past 11pm), overall furniture & carpeting is old/stained and there are... more

5 of 5 stars
New York City
Jun 19, 2008
0/1 found this review helpful

Such a lovely hotel. I don't go to Baltimore much but when I do I try my hardest to stay in or around the Inner Harbor - what better than ON the Pier?? This hotel was amazing, it's like you're floating! The staff is great - the inside decor almost looks like you're on a cruise ship. It offers all... more

4 of 5 stars
St. Louis
May 24, 2008
1/1 found this review helpful

My husband and I had a wonderful stay at the Pier 5 Hotel. We booked through Priceline for $90 a night and felt it was well worth the price. The location was excellent - right on the Inner Harbor and close to the Baltimore Aquarium, Camden Yards, and the local areas of interest (Little Italy, Fells Point). The room was... more

Reviews of Pier 5 Hotel

( 1-10 of 85 )
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Pier 5 Hotel Also Known As

Address: 711 Eastern Ave, Baltimore, MD 21202