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Brookshire Suites

120 E Lombard St, Baltimore, MD 21202
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Modern All-Suite Hotel situated in downtown business district, 1 block from the Inner Harbor.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service
Check Rates and Availability: $177 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 99 traveler reviews
  • What to Expect:
    • 3 based on 65 reviews Rooms
    • 3.5 based on 63 reviews Service
    • 3.5 based on 64 reviews Value
    • 3.5 based on 65 reviews Cleanliness
    • 4 based on 1 review Pool

Reviews of Brookshire Suites

( 1-10 of 99 )
1 of 5 stars
New Jersey
Dec 1, 2008

If you'd like to know how our stay was ... go look at the bathroom door. I'm sure that WHATEVER it is that was covering the door ... is still on the door. Our garbage cans weren't emptied. Our water and teas were never refilled. Saturday we left the room at 10 a.m., the room was not cleaned that day... more

Nov 22, 2008

Great stay, the breakfast and evening reception was first class. The staff was super friendly, the GM was very visable and we spoke to him several times. Service like this is hard to come by these days! Good value too. more

4 of 5 stars
Rhode Island
Oct 23, 2008

I had a better experience then the previous reviewer. I found the Brookshire Suite online. There was a 800 number to call for reservations which was a very pleasant experience. The woman on the phone was so helpful and knowledgable about the area. When we arrived the front desk was also very helpful. Great suggestions for dinner. There was a... more

Oct 15, 2008

This hotel promises a lot but all it can deliver on is its location which it can't screw up. Nothing is as it seems. the bathrobes aren't in the rooms, the wireless internet isn't available IN THE ROOM! The "business center" is a small room with a printer which does not work. The hotel staff knows it doesn't work but... more

Oct 12, 2008

My boyfriend and I stayed at the Brookshire because we were travelling to Baltimore for the Red Sox/Orioles game, and the Brookshire Suites was pretty much the only hotel available for the dates we needed...that should have been my first red flag. The hotel is in a perfect location for what we were there for- the Inner Harbor was 1... more

1 of 5 stars
Arizona
Sep 17, 2008

I stayed at this hotel for a business trip to Johns Hopkins, who has the hotel listed on its 'recommended' list. It seems to be owned by some company that makes the staff say the stupidest things like, "How can I make magic for you today?", etc. and the interior design (purple couches, ocean-themed carpet) looks like Prince took over... more

Management response from
hotelmgmt, Manager

Dear Sir/Madam We are profoundly sorry we did not meet your expectations. We normally receive good reviews regarding our associates and our property. We very much would appreciate if you contacted us directly and let us try to rectify your unpleasant experience. Again, our sincere apology. Ken Altrell Hotel Manager Brookshire Suites Phone 410 649 2626

2 of 5 stars
Washington DC
Sep 4, 2008

As a family of 4 we booked this for the bedroom suite and the location. The location was great - just a short block to the Inner Harbor. Also, the staff was all very pleasant and made every attempt to be helpful. And the breakfast was fresh and good. That said, the room itself was nothing like the website made... more

Management response from
hotelmgmt, General Manager

Dear Sir/Madam Thank you for your kind remarks regarding our associates and your stay. We are in the process of upgrading our rooms and would very much appreciate your company for your next visit to Baltimore. Sincerely, Ken Altrell General Manager

4 of 5 stars
Wayne, NJ
Aug 27, 2008

I stayed at the Brookshire Suites August 22-24 when I was in Baltimore to see the Yankees play the Orioles (we swept!). The hotel is conveniently located to the Inner Harbor and Camden Yards. Check in was a breeze...the valet unloaded my car and took my bags to my room on the 4th floor (smoking floor). About 10 minutes after... more

Aug 26, 2008

I stayed in a 1-bedroom suite and found the hotel to be "okay." I liked the breakfast buffet, happy hour, small refrigerator/wet bar, and spacious living room. I liked that they still have smoking rooms. I did NOT like the coffeemaker (1-cup) and lack of vending machines for soft drinks. And trying to get coffee from the staff was like... more

4 of 5 stars
ncolea
Aug 25, 2008

We stayed at the Brookshire Suites for the Yankee/Oriole baseball weekend and couldn't have been more happy with our hotel choice. Rooms booked fast for that weekend far in advance so we had to book using the Business Package since it was the only room type they had available. Fine with us since that included a book of coupons to... more

Reviews of Brookshire Suites

( 1-10 of 99 )
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Brookshire Suites Address

120 E Lombard St, Baltimore, MD 21202