When you drive up to the hotel it seems like it could be in a bad neighborhood but it isn't bad at all. It is located in the Garden District which is about 5 minutes from the French Quarter. I experienced excellent customer service from everyone I encountered. The rooms were simple but adequate. I brought a cat, so they... more

I would gladly have given this hotel a five star rating, but I'm absolutely certain that all of us - including our dog - got sick from the hotel water. What's worse is that they wouldn't respond to our e-mail complaint about it. Anyway, aside from 5 days of diarrhea following our stay, we really enjoyed this hotel and the... more

I've stayed here before and it's still the same great place. Clean, big rooms in 3-story buildings, clustered around courtyards. We overlooked the pool. The St. Charles streetcar stops right out front. The free continental breakfast is yummy. The front desk staff personnel are very polite and helpful. And it's cheap! $80 a night. The grounds are gated and guest... more

I have now returned to this hotel twice for a week each time and LOVED it! For the price, you get a great deal of value. The rooms are pristine, compact and offer everything that you need for a comfy stay. The courtyards and pool were great! the Staff are very friendly, talkative and open to any and all questions,... more

I booked this hotel based on the positive recommendations, and while it didn't quite meet my expectations it is OK when you know what you're dealing with. The location is reasonably convenient with a tram stop right in front of the hotel, but the neighborhood itself didn't make a particularly safe impression. Front desk staff wasn't overly helpful; we had... more

We booked this hotel originally not knowing what it was; we booked the "surprise" package. We were expecting something decent, but this hotel is amazing. I loved everything about it, from the location to the friendly staff. I would love to stay here again! more

The Maison St. Charles has its upside - it is convenient, but at #24 this hotel is ranked too high on TripAdvisor. At the price (about $90) you're getting what you pay for . The hotel is located across from the streetcar stop and Emeril's Delmonico restaurant, but guests should be aware of surroundings in the general neighborhood. The hotel... more

Stayed at the Maison St Charles 4/20 - 4/25 and had a nice time. Hotel is very homey and the staff was FANTASTIC! Valerie at the front desk and a gentleman who helped with luggage & taxies- sorry I forgot his name - were so helpful and extremely kind. Will definitely stay again. Keep in mind that because this is... more

We stayed at the Maison St. Charles for four nights in April 08 for Spring Break. I can't believe what a great price I received for what I got. The room was perfect for this price range. The bed was very comfy and soft sheets. I was shocked the first morning to find that continental breakfast was included. It was... more