We were in New Orleans for a conference. On two previous trips we stayed at the 'W' in the French Quarter (loved it). For this trip we selected the W on Poydras as it was closer to the conference. (The Conference was at the Hilton - we originally booked that hotel but canceled after reading reviews on Trip Advisor &... more

Walking into the W is like entering a club. It was hopping on a Friday night even though our United flight was delayed and it was midnight. The staff didn't keep the room we had called upon to confirm late, late checkin (twice) but they found one for my girlfriend and I nonetheless. Very nice everything and they made the... more

This is one of the hotels in the Fine Hotels & Resorts program through American Express Platinum card, and that's how I booked my room. I was expecting a decent enough hotel, and it looked OK when I got there....then, the staff was awful the entire time, I got over-charged by $200 and couldn't get it taken care of until... more

THe W formula is not that hard to manage. It seems as once the property is implemented it should be a breeze...it is a chain after-all, with access to everything needed to retain the brand's image. Maybe it's New Orleans, maybe it's the clouds of Katrina that still hang over this place like a pallor. Or maybe it is just... more

I'm an SPG Gold member who was fortunate enough to have booked a "3rd night free" stay at a reasonable rate. However, I was disappointed by the condition of the room and some aspects of the service. The room layout was nice, but the faucets and bathroom fixtures were incredibly outdated. The cream sofa in the bedroom was filthy with... more

We are SPG members and always try to stay at a Starwood property. We booked a special rate ($101/night for a long weekend - during hurricane season). We stayed on the 18th floor in a regular room. The room was very small and the bathroom is dated. The sink is the size and style of a vegetable sink in a... more

We had a great time at the W. The room is large, lots of sunlight, we had a room with a view of the pool and the river. The bed is amazing, feather everything. All kinds of fun amenities like Ipod dock and stereo, lcd tv, books. The rooftop pool is great, there are cabanas with tvs, very cool. The... more

The W New Orleans is a very beautiful hotel centrally located to everything you need in the city. The French Quarter, Central Business District, Canal Street, the River, Harrah's Casino, Streetcars are all within 5 minute walk of the hotel. Great Location and beautiful hotel interiors. The bad news is the staff doesn't seem to care much about you. When... more

This hotel, while giving the impression of quality and comfort, I Beg to differ. The Bad Daily Parking - $28.00 per day. There are other hotels that are cheaper, or have free parking. Must call down atleast 30-min. prior to departure, to make sure your car will be available. Noise Level-Walls are very thin. I could hear neighbors arguing and/or... more