I stayed at this hotel for about 2 months while I was training for a job. I thought the hotel seemed out of date as many chain hotels do these days. Staff-The staff seemed nice for the most part. However, there were a couple staff members at the front desk who were very unfriendly and did not seem to care... more

I stayed at this hotel because my friend told me about it and it was wonderful. I was there for our Thanksgiving get together and the rooms were great. We had the penthouse suite and it had an upstairs and downstairs to it. I was not expecting that!!! We had 3 penthouses and it was fabulous. The room in the... more

Here is a copy of the letter that I sent to Customer Service in Hyatt without reply after 3 months: Dear Sir / Madam, I am writing to you just to share a few comments about my last stay in the Hawthron Suites of Omaha, NE. I am sharing with you this information because I have always had an enourmus... more

I have found that Hawthorn Suites is by far one of my properties to stay at. I travel to Omaha about once a month and always choose to stay there! I have never had an issue with the rooms or the service! I am always greeted with a friendly smile and a goody bag whenever I arrive. The breakfast and... more

Well, the Hawthorn suites - I wasn't expecting much after the reviews I'd read and I didn't get much. The hotel is not really a hotel at all - there is no bar or restaraunt or any of the facilities that would make it a hotel in my opinion. On the up side each of the suites is a good... more

When I got on here to post my view, I was shocked to see negative comments about Hawthorn Suites in Omaha. We took 3 rooms the week of June 26th for a family reunion. We had a wonderful time! The rooms were very clean and the staff was so helpful and courteous. So many of them were willing to go... more

We had a room in Bldg 3. Room, furniture, and rug showed obvious wear and there were what appeared to be food splatter marks on the kitchen walls, a few pieces of what looked like dry dog food on the kitchen floor (!) and the fluorescent light for the vanity mirror was flickering and needed replacement. This was the dirtiest... more

I just returned from a 2 night business trip. I had a Penthouse Suite for $119/night. Downstairs fireplace, living area, full kitchen, and full bath plus upstairs Queen bed and full bath. There was also a pull out bed downstairs and a sleeper sofa. All in good working order. Very convenient to freeways I-80 and I-680. I found the room... more

What a great place to stay! We are in the process of being relocated and we chose to stay at the Hawthorn Suites for a week while we were house hunting! What a pleasure it was! The staff is courteous, helpful and most of all pleasant and friendly! It is also a wonderful perk to have a FREE hot breakfast... more