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The Providence Biltmore


11 Dorrance Street, Kennedy Plaza, Providence, RI 02903
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Elegantly Restored 18-story Hotel located in heart of financial district.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates and Availability: $197 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 164 traveler reviews
  • What to Expect:
    • 3.5 based on 109 reviews Rooms
    • 4 based on 105 reviews Service
    • 3.5 based on 110 reviews Value
    • 4 based on 110 reviews Cleanliness
    • 3.5 based on 16 reviews Dining

Reviews of The Providence Biltmore

( 1-10 of 164 )
Dec 30, 2008

I am a little late in writing this but due to my upcoming anniversary, I wanted to get this in. My husband and I were the New Year's Eve wedding couple in 2007. I booked my wedding in the ballroom over a year in advance and worked with the WONDERFUL staff at the Biltmore. Stephen helped us to plan everything...... more

4 of 5 stars
massachusetts
Dec 21, 2008

The Biltmore may be getting older, but sometimes that is the charm of a stay, especially a short one. My husband and I stayed here recently in a deluxe room. There was a king sized bed, a desk, and a pretty decor to the room. The bathroom was clean, and the sheets were clean. We disinfect everything when we travel... more

3 of 5 stars
Montauk, New York
Dec 11, 2008

Just returned from spending the weekend at the Biltmore. My daughter & I were there checking out colleges & I decided to splurge on a suite, as I also thought we could use the time to connect. The Hotel is within walking distance of the mall & we had a room overlooking the ice-skating rink....everything seemed wonderful apart from the... more

Management response from
biltmoreGM, General Manager

Thank you for your feedback regarding your recent stay at the Providence Biltmore. I am pleased that you experienced our staff’s commitment to providing extraordinary service to each and every guest. Many of our guests, like yourself, stay with us while touring the colleges and universities in the city, and further, continue to stay with us while their children attend...

Nov 30, 2008

I stayed at the Biltmore while attending a conference at the nearby Convention Center. I was booked into a corner suite, with great views of the city, very spacious siting room, bedroom, bathroom and closet. The bed was very comfortable. It was obviously an old hotel that had been remodeled, some of the lights were difficult to figure out and... more

Management response from
biltmoreGM, General Manager

Thank you for your positive review; I appreciate you taking the time to provide your feedback regarding our beautiful hotel and dedicated team. The Providence Biltmore finished a complete renovation of our guestrooms in 2006. All of our stunning renovated guestrooms contain California King size beds, which we continuously receive positive comments on, and our Junior Suites offer 42’’ Flat...

Nov 23, 2008

We have stayed at the Biltmore three times this year for college trips (It's a close walk to Brown U plus we chose Providence as our base for other similar trips) and we enjoyed each and every stay. It's a beautiful grand dame in terms of history and style and the up-to-date ammenities, plus outstanding service make it a rare... more

Management response from
Michael D. Allen, General Manager

I am delighted to hear about your wonderful stays at the Providence Biltmore. Thank you for taking the time to provide us with your positive comments. Our central location not only offers great access to universities but also shopping, entertainment, and a fabulous selection of restaurants. I am most pleased that you have had extraordinary service experiences during your stays....

5 of 5 stars
Cape Cod, MA
Nov 21, 2008

This was our first stay at the Biltmore while attending a wedding and we hope to return in the near future just to experience the city. From check-in to check-out every single employee from doorman, front desk staff, to chambermaid was cheerful, gracious and helpful. Even a brief encounter with a manager in the elevator was an informative one; recomending... more

Management response from
Michael D. Allen, General Manager

Thank you for your wonderful feedback regarding our Grande Suites. These suites are a unique addition to our historic hotel with all the luxury amenities for today’s traveler. I am pleased that you experienced their beauty and comfortable residential feel which offer the experience of a 5 star guestroom. I am delighted that you experienced our high level of dedication...

Nov 6, 2008

From the time my wife and i walked thru the door untill we departed we were totally impressed.from the lobby to the staff to our gorgeous room everything was beyond first class.We knew we made the right choice in providence. My wife and i travel frequently and this was one of our most memorable destinations. more

Management response from
Michael D. Allen, General Manager

Thank you for your wonderful comments following your recent stay at the Providence Biltmore, we very much appreciate your business. I appreciate you taking the time to provide your positive feedback regarding our beautiful hotel and outstanding team. The Providence Biltmore is the obvious choice for anyone traveling to Providence, RI, even the most discerning traveler. Offering historic charm, modern...

5 of 5 stars
rochester, NY
Oct 28, 2008

Although some amenities are lacking (my wife and I clashed over the minimal counter space in the bathroom), what the Biltmore lacks in modern amenities it more than makes up for in classic elegance and service. Extremely comfortable beds, nice TV's (60 inch flat panel!), friendly staff. I complained that our room had not been serviced even though we were... more

Management response from
Michael D. Allen, General Manager

Thank you for your positive feedback regarding your recent service experience at the Providence Biltmore. It is of utmost importance that we provide individual and specific attention to each of our guests in order to exceed their expectations during each stay. I am delighted that you enjoyed our historic charm and classic elegance. Our guestrooms, appointed with California King pillow-top...

Oct 25, 2008

This hotel is run by incompetent personel. When I made my reservation for my husband and myself, the clerk listed the reservation under my first name and my husband's first name as our last name. I caught this error on the email confirmation and called them immediately to correct the last name. I was assured that it was corrected but... more

Management response from
Michael D. Allen, General Manager

Dear guest, I recently read your feedback on Trip Advisor and want to take this opportunity to follow up on your comments. If you review the numerous postings on this forum from our guests, along with my personal responses, the customer service standards at the Providence Biltmore are outstanding. The entire team is dedicated to providing each guest with personal...

Oct 24, 2008

I was lucky to benefit from a special promotion and stayed two nights in the Biltmore Providence. If it wasn’t for the promotion, I think I would never have booked such a fancy hotel. To European norms this would be a 5 star hotel! Needless to say that everything was excellent: the staff was VERY friendly, nice quiet & clean... more

Management response from
Michael D. Allen, General Manager

Thank you for your positive feedback on your recent stay at the Providence Biltmore. I am delighted that you had the opportunity to stay with us through a special promotion, and experience our world class hotel and customer service. Our team truly prides themselves on giving each guest personal attention to exceed their expectations during each stay. The hotels central...

Reviews of The Providence Biltmore

( 1-10 of 164 )
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The Providence Biltmore Also Known As

Address: 11 Dorrance Street, Kennedy Plaza, Providence, RI 02903