It was an nicely furnished hotel with excellent customer service. Will especially like to take the time to compliment Lee Ann , the customer service officer that was on duty on the 10th of Nov (night shift). She was always polite and patient with the many requests that we had. On the last day, even though we had checked out,... more

Got a good internet prepay rate on the hotel's website. The decor was modern and in sothing colors. Staff were friendly and helpful - made a good restaurant recommendation. Location was close to shopping and 3 blocks to the beach - close to international marketplace and just about any kind of shopping. Liked having a convenience store nearby. Room was... more

Stayed 4 nights here and 1 night at the Wakiki Parc. Coconut was much cheaper and around the same quality. The location wasn't bad at all, althought it wasn't beach front. Its minutes from the beach, and close to a Kuhio Ave bus stop so its really convenient for going to a lot of places. And the renovations were good... more

We planned a last-minute weekend trip to Oahu from the Big Island and found the best price right on the bestwestern.com website. Using a tip from a review here, I knew to expect some confusion with finding the driveway into the hotel, especially since we arrived at 11 PM. No matter...we passed it anyway the first time. The entrance is,... more

My boyfriend and I stayed at the Coconut Waikiki, and it's a kept secret. The first night we arrived we were given a room on the nosier side, we were told to check back the next morning in order to switch rooms we did, and since that moment everything was superb. The rooms were beautiful IKEA furnishings but still quaint,... more

My husband and I own a BW and we were in town for the BW convention. We had opted to stay at a Hilton and then decided let's try staying at a BW. I booked the rooms and based on the pictures the hotel looked really posh. I was a little hesitant at first because most of Oahu looks old... more

I was exceptionally happy with the guest agent Crystal who went above and beyond her services to make sure I was accomodated. I failed to get her last name but she was on the late shift when I inquired over the phone. She as even there to greet me when I checked in very late on the eve of 11/1/08.... more

Aloha! I have stayed several times in the Waikiki area but this was our first time at this Aqua/Best Western Coconut location. We were pleasantly surprised as the property exceeded our expectations. Great value - truly, a gold nugget. From check-in to the decor, the Coconut offered a great stay! Impressive, professional service staff. Comfortable rooms, and centrally located. Would... more

Howdy, I stayed at the Best Western Coconut Waikiki Hotel and was extreemly pleased. The staff was so friendly and the rooms are newly remodeled (excellent beds!). I was here on business and will be returning this winter for vacation. This place really ROCKS! Lewers street is the new upcoming area thus the local restuarants were top notch! more