i had a great week in that hotel and definitly i suggest it to everyone. after a really big renovation that happent all around(i visit capsis for 2nd time) now you can easily say that is a 6* hotel.the property is amazing.staff is helpfull and polite.services are in really high level.. more

My wife and I stayed at the Capsis Palace for 8 nights in August with our two children (4 yrs & 2 yrs). This was a last minute trip and we were only able to get a room because of a cancellation. The Capsis Palace (about 80 rooms) is adjacent to the Capsis Beach Resort (a much larger all inclusive... more

last year we won in a newspaper's contest 1 week at this hotel. we were very concern about this property but however it was completely free of charge. when we arrived we loved the architecture.it is very beautiful in nice gardens. check in was very fast and friendly. a club-car took us to our room which was not very large... more

We have just returned from Capsis Palace (72 rooms). We are Sofitel Gold Card Members and booked a special rate on line. We were suprised we had to pay for our 4 nights upfront and I was very concerned when I read the last comment about the hotel. We have stayed here previously when purchasing our apartment which was being... more

Very poor service, in general the cretans are friendly people, but not the one working in this hotel (the manager must be tough). The rooms and facilities are equivalent to a local 3 stars hotel but they charge you the price of a 5 stars. Worst of all is the food, I know that normally the food at the Sofitels... more

All in all, a low standard low quality hotel, with a poor value for your money. I will start with the good points: - Good location, nice beach - Some rooms are nice and spacious, with a good view On to the bad points: - Rooms are given randomly, you are very likely to receive a tiny room with hardly... more

Don't let the 5 stars rating fool you. This hotel is only well located and thats it. You can find much better hotels in Crete. We went for our family vacation and it was terrible. The holel staff were unfriendly and failed to commit a good hospitality. The room was in a poor condition and was located in a place... more

Just returned from a 2 week vacation from Greece and Turkey. Stayed at the Capsis resort in Crete. Good location. They upgraded us to the seaview. Great location for the room. I stayed there because of the dive shop. Unfortunately, diving is not worth it. There is not much marine life, hardly any exotic fish, and the rock formations are... more

El Hotel tiene unas zonas comunes muy cuidadas y amplias. La cala de arena también es muy bonita, con aguas... more