We arrived to a very small family room with the main room sandwiched between the bathroom and second room with no fresh air and no air conditioning working. We tried to speak to the night man about it but he didn't want to know - so we left it and dealt with it in the morning. The reception staff were... more

Booked through Complete Travel solutions/Teletext holidays, all inclusive, one week. Our experience (in order) of this holiday was: Arrived at midnight, allocated room 95 - above the bar with loud caberet until 2am, about 30+ degrees and air con not working, opened doors and greeted by planes half way through their descent, directly above the hotel (this went on for... more

This hotel is part of a complex which includes the Sunland Appartments (even worse than the hotel itself) which is tired and scruffy. Hotel was really really busy, food was awful and the noise was enough to give you a headache. There were MASSIVE screen televisions showing sports in the bars in the hotel and the bar in the hotel... more

Me & my partner came back 2 weeks ago, and we want to go back. We both had read all the bad reviews and we were scared for what we were letting ourselves in for!! When we got there we were shocked...how anyone could complain about that hotel i dont know. For what we paid the hotel was briiliant. The... more

I booked the hotel through Bookable travel, The price was very good as it was a last minute deal. I was attracted by the fact that is was advertised as a 5 Star hotel but having stayed in other 5 star hotels, this really wasn't up to the standard expected. The food was generally good with a wide variety to... more

The hotel itself is lovely, with beautiful gardens and a number of pools. We had a problem with our booking on arrival whiuch took some time to get sorted out, but was cleared up by the You Travel rep who was very nice, and not at all surprised with what we were complaining about. As a party of 6 we... more

Booked throug YourTravel, was told of a fantastic 5star Delux holiday. Never felt so cheated!!! When we got there it turned out it was 4star but felt more like 3star. The restaurant was more like a canteen, without any fresh air. There was hardly any choice of food, the salad bar was prctically non existent, the choice was squashed tomatoes... more

Just returned from a week All-Inclusive at the Blue Bay hotel... and indeed I feel very sad & blue... What a waste of my lovely hard earned money. My overall impression was that it was ok but not worth £1900 for 2 adults & 2 children aged 7 & 10. Our biggest complaints were that during the whole of our... more

We booked this hotel last minute through freedom direct and were told it was a highly recommended 5 star all inclusive hotel .We booked a family sea view suite with free waterpark access for 6 days of our holiday.It sounded perfect and just what we were looking for.Check in staff were pleasant and our room had a nice sea view... more