just arrived back after a 2wk stay.Iam usually pleased to stay in any country,but this was beyond a joke.we had my 2 small grandchildren with us and there was nothing at all for them to do.the food was the worst ever tasted, uncooked meats,always chicken and pork, every day.we all lost weight on this holiday, even had to eat out... more

we have just come back from a weeks holiday at the royal bay in bulgaria we had a lovely time the hotel was on the seafront and the views were brillant,on the whole we found the staff very friendly but it would have been helpfull if the desk staff could speak better english.the room was very clean and we had... more

We stayed at the Royal Bay from 4th to 18th August. We arrived early hours of 5th Aug (about 1am) and were transported to our room by Golf Buggy. Room was a very good size and bathroom very large. We had a lovely sea view. Hotel - Right on the beach with lovely views, very peaceful. Beach - Soft sand... more

I think this is the first holiday we have ever had that we would have cut short if we could. My husband and I and our 2 boys aged 21 and 17 have just returned from a week's stay at the Royal Bay. Firstly the positives: The hotel is directly on a sandy beach with glorious views over the Black... more

was very wary about going having read some of the reviews after having booked and paid in full 6weeks prior to departure date !weather was wonderfulaugust1st.2008.stayed for 2 weeks.how anyone can complain about the food is beyond belief.best ive ever had in all inclusive abroad in last 10 years of similar holidys .quiet,relaxing,idyllic setting,literally rtght on beach.hotel i sexclusive to... more

The first thing that strikes you about this hotel is its location. There really is only one word to describe it. Idyllic. Situated right on top of a beautiful beach, complete with golden sand and crystal waters it couldn’t be more perfect. So it’s a shame really that I’m now going to tell you, that’s pretty much where the positives... more

This was the first time I'd been to Bulgaria and I have to say - not too impressed. Lets start at the beggining, I booked with Cosmos and to be fair the rep, when he was there, was very good. I flew with Monarch and apart from the food the flight was better than some others that I have had.... more

Our holiday did not start very well!! We where told that we where not staying in the hotel which we had booked to stay in, and we where staying in the elenite village. We eventually got it sorted through our reps, and constant nagging from us to be fair!! But reps did help a little. We always say when we... more

1 over booking of accommodation 2, unhelpful rep and lack of staff as to arrangements for overbooking of accomadation 3 food either cold or not cooked well 4 tried to put two beds in a room that was not able to take them 5 cleaning not their strong point 6 unfinished buildings more