As the hotel is quite small the atmosphere is intimate and the staff, including Rieser family, managed to know every single member of my family by name and by personal preferences. In fact it impresed me the most. For instance I am a fan of brown sugar, it was enough to ask once and then I found the brown sugar... more

I had been wanting to stay in a small Alpine village for years. A friend suggested Pertisau and I booked it with a stay at the Kristall. The experience couldn't have been better. Great room with a sitting area and balcony plus a wonderful view out over the valley. The family owned and operated hotel was run as if you... more

We heard about this hotel through an Austrian friend and decided to give it a try. It was wonderful. The little village of Pertisau was beautifully situated in an Alpine Valley with the cleanest lake I've ever seen. There were many hiking trails and places to walk to which we quite enjoyed. The hotel came with both breakfast and a... more

Small friendly family-run hotel. Extremely responsive and highly customer-focussed approach from all staff. Very high standards of cleanliness. Our room, number 303, was a little cramped but otherwise very satisfactory. Food was very varied and thoughtfully prepared to a high standard and we appreciated being given the time to eat at our own pace. Given the fabric of the building... more

Kristall is a charming hotel overall with particularly helpful staff and great food. However, if you book through Inghmas and pay the brochure price (without adding a room upgrade) you may end up in one of the few standard rooms at the back of the hotel and they are very disappointing and certainly don't meet 4* Hotel standards. The review... more

My Husband and I have just returned from the Hotel Kristall and I can only describe it as the perfect holiday. We booked the hotel through Inghams and I would certainly recommend this hotel to others. Our room was bright and spacious with a lovely balcony overlooking the mountains. The food was excellent and the staff were always happy to... more

My husband and I booked this hotel through Inghams as a 1st centre option on a 2 centre holiday. On our arrival, we were given the key for room number 406 and a young lady said that she would show us to our room. You would think that getting into the lift you would then go up for room 406!... more

My husband and I spent 1 week at the Kristall hotel in the delightful village of Pertisau in Austria. The hotel is small and clean with spacious rooms. The rooms are basic and perhaps a little dated but the service was always excellent and the staff very helpful. The adjoining pool is small, but it was adequate to cool down... more

L'hotel Kristall si trova in un incatevole paesino, Pertisau, sulle sponde dell'Achensee. L'albergo è davvero confortevole, immerso nel verde, con... more