The hotel was not in a very promising neighborhood, and was much more run down than I expected from the reviews or from their website. We were taken to a sad, little room at the top of the hotel, and left minutes later. It was completely unacceptable. I can not recommend this hotel.

I was in London on my own--a middle-aged American woman. The Windermere was the perfect hotel for me. The room was small, but certainly adequate, and everything was clean. Victoria Station? Just a stretch of the legs. Finding a place for dinner? Just go down stairs into the hotel's little resturant and enjoy meals from fresh ingredients prepared by a fine chef. Breakfast? Not a problem. A full English breakfast in the same restaurant is included in the price of your room.

I stayed at the Windermere five nights,then took a five-day trip to Ireland. The hotel kindly held my extra luggage and such while I was gone. On my return, I was assigned a different room. This one had a great big bathtub that was just right for a luxurious soak.

All in all, I would highly recommend the Windermere as a clean, tidy, convenient, friendly hotel.

This place is an excellent find in London. The staff was incredible - everyone extremely friendly and helpful. My sister and I booked this hotel based on it's location but will definitely be going back. We arrived pretty late in the evening because air traffic control problems (our flight was seriously delayed). All we wanted to do was grab a bite to eat and head to bed.

When we arrived at the hotel, we saw that one must ring the bell before entering the building which was very comforting to us. Phil was there to greet us and showed us to our room. We were informed that the hotel restaurant was still open which just made our day.

We've been to London many times and never once have we been impressed with the food...... until now. The food was GREAT and so was the atomosphere.

Breakfast was included with our stay. That included actual breakfast items (eggs, sausage, ham, bacon, etc...) which isn't typical of hotels in London that we've stayed at.

We have stayed at several 4 star hotels in London but so far, this has been the best overall - great staff, great food, great location!

I definitely recommend this hotel!

Enjoyed a very comfortable 2 night stay.

Staff are friendly and helpful. particularly for a london hotel.

breakfast is very good.

Location is very convienent, 5 minute walk from Victoria coach station, less than 10 mins from Train station, and theatre for Billy Elliott musical.