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Searcy's Roof Garden Rooms: Traveler Reviews


30 Pavilion Road, London SW1X 0HJ, England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Roof Garden Rooms is situated in the heart of Knightsbridge. Originally an old pumping station, it has been transformed into a tasteful hotel with a... This description is based on information provided by the hotel.
Business Center
Check Rates and Availability: $252 £172 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Searcy's Roof Garden Rooms

( 3-7 of 26 )
“A bit disappointed”

Searcy's Roof Garden Rooms

3 of 5 stars
Oxford, UK
Jan 29, 2008
4/5 found this review helpful

We visited this hotel last weekend, just for the one night.

Based on the images on their website, and other travellers' comments, I was expecting something refreshingly out of the norm. Unfortunately, we did not get given one of the charming rooms shown on their website, but a rather ordinary and somewhat run-down bedroom (no. 15). Battered magnolia paintwork, one very lacklustre picture on the wall, a duvet cover which was just not big enough for the (admittedly massive) bed, dated brass lighting fixtures, mildewed window frames, cracked washbasin...

I've probably stayed in worse places, but this was all just rather tired and depressing. I'm afraid that, for me, the handy location did not make up for the drab room.

Whilst we paid a lower rate by booking late through another website, it still did not feel like good value. Maybe they need to price the rooms according to the level of decor - it would seem that some are definitely better than others.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — Dreary decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
V-Oxf's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: December 06, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
Management Response
Dimitrios Neofitidis, Manager
(Management representative)
Mar 15, 2008
Dear Madam,

Thank you for your review.

I must agree with everything that you have written, and I have used your review to secure funding from my company to completely refurbish room 15.

The room has been completely refurbished as a result: Here is a list of everything done which I hope addresses all of your concerns:

The room has been completed repainted.
There are 3 new pictures on the walls to replace the one that has been hanging there.
There is a new King Sized Duvet cover to replace the old one
The brass light fittings have been replaced for newer elegant ones.
The window frames have been replaced and repainted.
The washbasin and the shower fittings have been changed.
I have also installed a new wall mounted 32inch flat screen TV with digital channels.

I understand your frustrations completely and prior to refurbishment room 15 was definitely my worst bedroom. Hence I have always tried to allocate it to new guests paying a lower rate rather the put any of my regular and / or returning clients there.

I hope I have managed to address all of your concerns and I hope to welcome you back to demonstrate first hand the improvements that I have made.

Once again thank you for your review.

Regards,

Dimitrios Neofitidis
Searcys Roof Garden Rooms
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great find, very quaint.”

Searcy's Roof Garden Rooms

5 of 5 stars
London
Jan 6, 2008
3/3 found this review helpful

We found this hotel by chance and after reading the reviews on here decided to book, we were not disappointed. I found it quite difficult to find ,but this was probably due to my lack of ability in map reading, as we were sent a good map and details of how to find the hotel after we had confirmed our booking.
We stayed in room 10 and found it quite charming. The bed was very comfortable and the breakfast was good. It is quite a strange entrance to the hotel but you are met by a member of staff and taken to your room.
The location is very good for this part of London. We went to the Boxwood cafe for dinner and it was a short walk away. We would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Very friendly staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pec50's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: May 04, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very friendly and bijou.”

Searcy's Roof Garden Rooms

4 of 5 stars
wolverhampton
Dec 3, 2007
2/2 found this review helpful

I booked this room after reading the reviews on Tripadvisor and wasn't disappointed. The staff were fabulous - friendly and accomodating. We couldn't have asked for a better position in London. A quick walk to Harrods, which is where we wanted to be. Price wise the rate was extremely reasonable -140 pounds incl VAT (for Knightsbridge)and breakfast. Breakfast served in the room was superb! The only downside was that the decor was a little tired looking and the room was tiny.

  • This TripAdvisor Member:
    • Liked — Great area and friendliness of staff
    • Disliked — a little grubby, cracked basin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacysnow's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: October 21, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“What a gem!”

Searcy's Roof Garden Rooms

Nov 19, 2007
4/4 found this review helpful

This little hotel is an absolute gem! It is in a perfect location. The rooms are spacious, very clean and attractive. The breakfast is delicious, and always served at your request. The best thing about the hotel is the incredibly efficient, kind and cheerful staff. They answered our many questions with ease, ordered cabs for us, let us use their computer, and were just very gracious hosts. i wanted to bring them all home with me! I would definitely recommend this hotel with no hesitation at all.

  • This TripAdvisor Member:
    • Liked — The staff were incredible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgiagirl1038's Summary
Date of Stay: November 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: November 19, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic Location, Excellent Service”

Searcy's Roof Garden Rooms

5 of 5 stars
Canterbury
Nov 13, 2007
2/2 found this review helpful

Excellent location, close to tube and bus route. A little strange to enter the hotel, but once you have found it and got in once it is fine. The staff were courteous and very helpful, looking after our luggage on departure date so that we could collect it later.

All in all I will definitely stay at this hotel again, in fact I will try and book for a trip in December.

  • This TripAdvisor Member:
    • Liked — Location & Service. Ability to get my 88 year old grandad in and out of the hotel with no problems.
    • Disliked — Slightly tired bathroom, but not really an issue.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dougietowser's Summary
Date of Stay: November 2007
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 18-24
Member since: November 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $252 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Searcy's Roof Garden Rooms

( 3-7 of 26 )
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Searcy's Roof Garden Rooms Also Known As

Address: 30 Pavilion Road, London SW1X 0HJ, England