My husband and I stayed at the hotel Amrath for a weekend break from July 31 to Aug 3 ,2008.
We arrived late due to flight delays and check in at the hotel went fine, the staff seemed very friendly and efficient. We were offered a free newspaper to be hung on our door every morning, and were also informed that the minbar was free and would be stocked daily.
Room was a bit cramped, but a very spacious bathroom. Large TV which didn't work until numerous complaints, and was finally fixed on day 2. Nice large windows that opened to a view of other of the hotels rooms a few meters away, had to strain to see if it was a cloudy day or not.
The minibar was not restocked until we complained about it, neither was the coffee. We didn't recieve a newspaper a single day even though we informed the concierge and reception daily that it was not delivered.
The wellness senter was very nice, but never staffed the 3 seperate times we used it. We didn't eat at the restaurants in the hotel.
To top it all off, upon check out we were presented with a bill of 30 euros even though everything was prepaid - we were informed that this was the "city tax" of course... even though they gave us no information of this at check in and no information on thier website about it either.
All in all, we departed disappointed, irritated, and with a vow never to stay at this hotel again, even though the location, architecture, and wellness senter is very nice - the price and lack of service really ruins it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites