My hubby and I have just returned from 11 glorious nights at Derwent House! If you intend staying in Cape Town, don't miss the opportunity of staying there, with the best service we have ever experienced, delivered by Carol, Jo and their fabulous staff. We ate in the best restaurants recommended by Carol/Jo and tasted the best wines. They organised a 2 day safari for us, including car hire whilst we were out enjoying Cape Town. Taxi's to golf courses and a full day's wine tour were also organised by them - absolutely fab! (with thanks to Tania and Henny x) All I can say is fab fab fab and we're already looking forward to visiting again next year!

It is just wonderful. Jo and Carol and their staff do everything possible to make your stay comfortable and fun. The rooms are all different and the breakfast is excellent. All the staff will help you plan your side trips and are very knowledge about the area. It is centrally located for the cable car, waterfront, downtown and very near some really cool restaurants.

One of the best places we have stayed in the world for the price.

Ab Fab! Treat yourself - Derwent House is a wonderful find in a very convenient part of Cape Town. The hospitality, comfort, food, service, situation, price, friendliness and information/assistance available, all rate as exceptional. Carol (and Jo and the rest of the staff) go out of their way to make this a home from home and it all comes highly recommended.

My wife and I stayed twice at the Derwent house during our month-long trip to South Africa in June and July 2008. We recommend it highly.

Viewed simply as accommodation, it’s excellent. For complicated reasons we wound up staying in four different rooms (they have about ten). All were well furnished in a contemporary style; we’d have been happy to have our bedroom at home done as nicely. The rooms varied from a small double to a large suite with a separate living room and deck. (Our favorite was number four.) One had only a bathtub; the others, showers or shower-baths. The bathrooms were elegant and functional. All the rooms had individual heating (and we assume air-conditioning, but it was winter and we never thought to check).

The public areas are wonderful – two large lounges, one with a fire burning in the evening, plus an area off the breakfast room where you can get free coffee, tea, soft drinks, cookies and the like, port, and sherry at any time. There’s also an honor bar if you want liquors. The B&B is staffed 24 hours a day so there’s always someone around if you have questions or problems. They have a laptop in the lounge, with internet access. (I don’t know if they have wi-fi throughout the building, but I suspect they do since the laptop had only a power cord.)

Rooms are on two floors, and there are a number of short stairs (down to the lounge and pool, etc.). There’s no elevator, but the staff will lug your bags (indispensable for us since I have a bad back and we had heavy suitcases for a month of travel).

Breakfast was generous. They bring you coffee (the usual press-pot kind), tea, or chocolate, and you graze at will among delicious croissants, muffins, breads, several cheeses, ham, sausage, and a broad selection of exceptionally good jams and marmalade. Then there are the fruits, cereals, and yogurt – and, finally, fresh-cooked eggs, sausage, bacon, ham, mushrooms, and tomato. (They are particularly good at poaching eggs, which came cooked just as we like and neither wet nor vinegary.) With this to start the day we rarely ate more than dinner afterwards.

The staff are friendly and know their business well. (Jo and Carol have the staff stay in the rooms once a year, and the owners wait on them; the result is that they all know what it’s like to be a guest and the kind of thing that will make for a more pleasant stay.)

The location is on a residential street on a hill a block down from an uninteresting commercial street and two blocks above Kloof Street with restaurants and shops. You can eat several different kinds of good food within a few blocks. Walking down the hill, in five minutes you’re at the best espresso in Cape Town (two fine spots across the street, one the “Seattle Coffee Company”). About five minutes later the street becomes really funky and interesting, or you can turn right and be at the gardens (and one of the red tourist bus stops, a must for any first-time visitor). Probably there are other locations in the city we would have liked as well, but for our purposes it was ideal – quiet at night and a nice walk to all sorts of interesting places.

All this makes Derwent House an excellent place to stay. What made it really exceptional, and greatly enriched our trip, were the owners Jo and Carol, and the other guests. The owners have a broad knowledge of the city, and were happy to make a variety of recommendations of things to do and places to go. They can find an excellent driver if you want a personal day tour (we didn’t, but my brother- and sister-in-law did this for a day), recommend and book other tours, give advice on everything from tipping to other cities, and help resolve problems, as when the security on our credit card refused our car rental charge. Their helpfulness and knowledge of the city are remarkable, and thanks to them we had the best dinner of a month of fine dinners in South Africa (at Il Leone, if you’re curious). Their advice greatly enriched our stay.

Finally, the other guests were also charming and helpful. If you like B&Bs for the opportunity to chat and exchange advice with other travelers, Derwent House fits the bill. We found a range from a honeymooning British couple through (by complete chance) the best friend of my cousin from Cincinnatti to Katherine and Arthur, the owners of the best B&B in Franschhoek (The Akedemie Street Guesthouse).

All in all, we spent a lot of time on the Internet before selecting Derwent House for our stay. It didn’t just meet our expectations, it exceeded them.