The hotel lobby bar and function rooms have just been refurbished and are great. They have 2 wonderful restaurants on the property and the club bar upstairs is the perfect spot for a cocktail after a busy day. The pool and workout area are very new and clean. The staff is just wonderful and everyone speaks English. It is the perfect place to stay when you come to see this wonderful city where the US$ still goes far. It is walking distance from all the sites plus plenty of shopping! If you get lucky you might even see some of the local soccer stars from Boca Jr. staying at the hotel before a match!! The hotel can even set you up to go see the match with a guide.

While this is not the grandest InterContinental Hotel in the world, it certainly is a high quality South American property. The service was up to Intercontintenal standards. My Club Floor room was clean and comfortable. The bell captains and front desk were kind, attentive, helpful and spoke good english. On a price/value relationship with regards to other InterContinental properties, I would rate Buenos Aries as very good. It may not match Paris, but it costs as fifth as much. It is certainly an upgrade over the NYC Intercontinental at any price level.

I found the criticism of this property to be unfair. I am discriminating and I found this property to be well kept, clean and updated with plasma tv's and all other expected technology available in its class.

Having stayed in many other five star hotels around Latin America this one was definitely the most dissappointing.
The check in person was bored, and acted like we were interrupting him.
The room was tired and in need of updating.
The linen felt old and well used.
The breakfast was ok, but not great.
You have to pay to use the internet in your room - a daily charge of US$15 and its not wireless (except in the lobby where it is free)
You have to pay to use the hotel gym - a daily charge of US$35

The restaurant and room serivce meals were good, but nothing exceptional.

Overall it was a distinctly underwhelming stay, it felt like a good three star hotel - nowhere near a five star hotel.

The InterContinental is first class starting from the reservation process and all the way throughout your stay. My stay was two fold: business and personal. On the business side I was completely impressed when I walked into their 5 star lobby. The meeting space was perfect for our business purposes and the service is impeccable. The outlets provide premier food and wines. To top it off the staff is friendly, warm, and welcoming.

Personally, I continued my trip and took advantage of seeing the beautiful sites of the fine city of Buenos Aires. The concierge pretty much took care of my entire itinerary. They made reservations at all the fine restaurants and booked the best Tango show in town for me.

I hope to one day visit Argentina again and there will be no doubt in my mind that I will stay at the InterContinental Buenos Aires Hotel.