During our Buenos Aires visit we stayed at 5 different hotels, the Park Tower ( Starwoods Luxury Hotel Collection) located at the Sheraton complex on one of the main Avenues in the city was the BEST. Large beautiful room, excellent service and a breakfast spread that was not only fabulous but delicious. Hotel is an easy walk to Florida St. Pedestrian Mall, Gallerias Pacifico Mall and is a cheap taxi ride to anywhere in the city. We splurged and stayed at the the newest rave Palacio Duhau - Park Hyatt for 2 nights and I can truly say we enjoyed the Park Tower better and for 1/3 the price. See my review of our Argentina trip by typing in Argentina.

The Park Tower was a great disapointment. I stayed there for 5 days in early November 2007 for business purposes. The location is great but that is about it. While trying ( and charging for the bad try!!) to be a first rate hotel , the staff of the hotel really comes short. My trip was booked quite late and I had to pay full fare ( USD 360/night) for what ended up to be just an average hotel. The service was pathetic. There was always a long wait at the main door for taxis early in the morning. On the Saturday afternoon while the business center was open, I could not find anyone to give me the password to use internet on one of the computer of the business center.At night I would phone to get a wake up call and nobody, I really mean NOBODY would answer the call either at the wake up call center, at the concierge or at the reception. I literally had to call 6 or 7 times to talk to someone, and that is everynight
. Dry cleaning is outrageously expensive( USD 14.00 for a shirt) and the service is barely average. The day I checked out at 8.30 am there was no clerk at the desk for at least 20 minutes.Bell boys were running around to find someone( we were at least 8 people waiting). One day I had guest for breakfast only to discover that the rate per person was almost USD 30.00 . Those are New York or London prices. I have been traveling and living in Latin America for 20 years. I have stayed in very good hotel ( such as the Ritz Carlton Chile and the Four Seasons or JW Marriott in Mexico). The Park Towers charges NY city rates and offer absolutely nothing for it.
I could go on forever but I am sure you get my point. If you have a very cheap rate and low expectations, the location is good and the hotel is clean.

My wife and I were guests at the Park Tower from Oct 9-16 and can honestly say that it was the best hotel experience we have ever had. After an 11 hour direct flight from DFW, we arrived via private car to the hotel at 10 AM. Upon entering the front doors of the tower we saw a glimpse of what we would call our home for the next week. Check in took all of 5 minutes, including upgrade to a preferred room, 2059 b/c of SPG Gold. Shown to our room by our butler, on whom we relied heavily during the stay, we were pleasently satified with the appointments. The room was quite large (as are all of the few connecting rooms, king) with dual sinks, shower, and separate bath. The view was perfect of St. Martin Park and Avienda Leander N. Alm, as well as the city skyline. In response to the comments of two other posts: BA is proud of the fact it was planned with large avenues, traffic is to be expected--but with the high floor (windows open) the noise was not noticable; the **59 rooms are opposed to the service elevators which were also not noticable. B/C of the hotel design the guest elevators do not affect room noise.

I commend the excellent service of every employee of the hotel from the operator (which forwarded all incoming calls to my local cellular), the concierge and his colleagues, the butlers (who amazingly knew when we left the property to return laundry, restock our frig, or deliver a nighttime treat), to the doorman who was always handy with a smile, greeting, or light.

Having traveled the world extensively and stayed at many 5 star properties I can say that we were more satisfied with our stay at the property than any other elsewhere. And, we will return to the city on our next trip to South America to stay again. So far as location is concerned, it cannot be beat. You are centrally located for an inexpensive fare to la Boca, San Telmo, a walk up Santa Fe or Florida, or a short trip to Palermo Soho. If you are going to BA for the first time, I definitely recommend this property, staff, and location to help with the immersion.

From the moment you enter the marble lobby and experienced the courteous service you know you are staying in a very classy hotel. The rooms are spacey and well equipped, internet is free and the breakfast is decent. To give an example of just how good the service is I was working out in the gym and the guy working there approached me and offered me help with a wind down stretch. Ive stayed in 5 star hotels all over the world but never have i encountered such no strings attached service. This is a true 5 star hotel.....