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Park Tower: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 54 Reviews
5.0 of 5 stars
34
4.0 of 5 stars
9
3.0 of 5 stars
5
2.0 of 5 stars
4
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#37 of 318 hotels in Buenos Aires
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 181
  • Address: Av Leandro N. Alem 1193 Buenos Aires 1001 Argentina
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Striking Tower Hotel located in the heart of downtown, convenient to main business, shopping & theatre districts. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $370 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Park Tower

( 10-14 of 54 )
“Sadly dissapointed”

Park Tower

2 of 5 stars
Charlotte
Jan 9, 2008
4/6 found this review helpful

My husband and I travel a lot and we like to stay at nice hotels. We just returned from Buenos Aires and stayed at both Marriott Plaza Hotel and at Sheraton Park Tower (St Regis). We opted to stay at Park Tower over New Years for 5 nights over the Marriott since it was luxury collection of SPG and my husband is a platinum member.
We were given a very low floor room even though we registered as SPG Elite members and on asking for a better room we were informed ' this is a luxury hotel you will find all rooms to be good rooms'. Room was fine though.
We had informed at check in we were extending a night and nobody even bothered with that so we had to do the extension online.
We were refused breakfast even though the table was laden with food because it was 10:50 and breakfast ended at 11:00. And unfortunatley it was not even done graciously instead with a big scowl we were told there is no breakfast. We just walked away.
On our last evening we were locked out of our room and when we went down to speak to the only person available he was busy chatting on his cell phone for 10-15 mins before even acknowledging us eventually when we informed him that we were locked out he said he thought we were supposed to be out of the hotel by now. We informed him about the extension which he located online and told us we should have let them know...which we had on checking in....he just barely apologized and then got back on the call he was on promptly.
The concierge service was non existent. Most times the bell boy was answering.
Unfortunatley in trying to go more luxury we missed out staying at Marriott longer which had MUCH better service and concierge.

  • This TripAdvisor Member:
    • Liked — Rooms
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rosh_sang's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 30, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wow. Wow!”

Park Tower

5 of 5 stars
Oakland, California
Dec 30, 2007
1/3 found this review helpful

Outstanding service in this remarkably exciting city. Terrific restaurants and hot nightlife within a 10-15 minute walk. Hit the Alamo Bar if youre interested in watching US sports; it's an expat hangout. Kilkenny's is another fun spot.

You *must* walk down Calle Florida while you're in BA.

The hotel itself is simply one of the best. Friendly, professional service, sumptuously appointed rooms, and an interesting lobby bar. I've traveled ~40 nights/yr. for more than a decade, and the Park Tower is definitely worth the preimum you pay. The attached Sheraton is ok, too, but I'd not trcommend the Sheraton Libradores (sp).

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rastaman85's Summary
Date of Stay: September 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“What you would expect”

Park Tower

4 of 5 stars
London, United Kingdom
Dec 22, 2007
0/2 found this review helpful

Stayed at Park Tower for 5 nights in December. Beautiful clean room with king size bed and separate seating area. Bathroom with separate shower cubicle which pipes the sound of the tv into it. Our room faced the main street but as we were on a high floor we were not bothered by the noise of the traffic. The hotel is situated in a good area within walking distance to many attractions. Staff helpful but a bit aloof. Butler service was non-existent, perhaps if we had requested room service he would have appeared. Concierge very good. Breakfast – quite a selection, except for hot food. No selection of eggs, for example. No offer of omelettes etc. Turn-down service each evening left with chocs and a couple of small bottles of water. Newspaper every morning – in Spanish.

Went to the business centre once to use the internet and no-one was there, came back later and still no-one there.

The swimming pool area is a big disappointment. It is located within the older (tatty) Sheraton Hotel. The sun beds were white plastic ones, with blue cushions which were all stained. There were no umbrellas for the beds only around the table and chairs. One visit was enough!

Upon checking out there was a charge for the restaurant which we did not use. We informed the receptionist of this and it was quickly deducted.

  • This TripAdvisor Member:
    • Liked — Luxury Hotel
    • Disliked — Swimming pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyh11's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: January 17, 2003
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The best...”

Park Tower

5 of 5 stars
Atlanta, GA USA
Nov 26, 2007
4/5 found this review helpful

During our Buenos Aires visit we stayed at 5 different hotels, the Park Tower ( Starwoods Luxury Hotel Collection) located at the Sheraton complex on one of the main Avenues in the city was the BEST. Large beautiful room, excellent service and a breakfast spread that was not only fabulous but delicious. Hotel is an easy walk to Florida St. Pedestrian Mall, Gallerias Pacifico Mall and is a cheap taxi ride to anywhere in the city. We splurged and stayed at the the newest rave Palacio Duhau - Park Hyatt for 2 nights and I can truly say we enjoyed the Park Tower better and for 1/3 the price. See my review of our Argentina trip by typing in Argentina.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maybebaby's Summary
Date of Stay: November 2007
Member since: May 19, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very disapointing”

Park Tower

Nov 13, 2007
6/9 found this review helpful

The Park Tower was a great disapointment. I stayed there for 5 days in early November 2007 for business purposes. The location is great but that is about it. While trying ( and charging for the bad try!!) to be a first rate hotel , the staff of the hotel really comes short. My trip was booked quite late and I had to pay full fare ( USD 360/night) for what ended up to be just an average hotel. The service was pathetic. There was always a long wait at the main door for taxis early in the morning. On the Saturday afternoon while the business center was open, I could not find anyone to give me the password to use internet on one of the computer of the business center.At night I would phone to get a wake up call and nobody, I really mean NOBODY would answer the call either at the wake up call center, at the concierge or at the reception. I literally had to call 6 or 7 times to talk to someone, and that is everynight
. Dry cleaning is outrageously expensive( USD 14.00 for a shirt) and the service is barely average. The day I checked out at 8.30 am there was no clerk at the desk for at least 20 minutes.Bell boys were running around to find someone( we were at least 8 people waiting). One day I had guest for breakfast only to discover that the rate per person was almost USD 30.00 . Those are New York or London prices. I have been traveling and living in Latin America for 20 years. I have stayed in very good hotel ( such as the Ritz Carlton Chile and the Four Seasons or JW Marriott in Mexico). The Park Towers charges NY city rates and offer absolutely nothing for it.
I could go on forever but I am sure you get my point. If you have a very cheap rate and low expectations, the location is good and the hotel is clean.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiversMontreal's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Park Tower

( 10-14 of 54 )
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Park Tower Address

Av Leandro N. Alem 1193, Buenos Aires 1001, Argentina