We chose the Wilton for value and location. The rooms are on the small side which was expected and the furniture is a little dated but very clean. Check in was very quick and efficient and we were pleasantly surprised when the room was available at 10:00 a.m. after an all-night flight. We freshened up in the room before hitting the town. When we returned to the hotel we decided to upgrade to a suite to have more space since our son was traveling with us. No problem at all and the housekeeper came to set up the extra bed within 2 minutes of our arrival in the new room. The 2 room suite was spacious with a sofa, chairs, coffee table and TV in one room and a Queen bed and another TV in the other. Everything appeared new. It had wood laminate floors and the bathroom had 2 sinks which is always easier with 3 people. Beds were comfy, too.

But the best asset this hotel has is their helpful and friendly employees who greeted us every time we walked past the front desk. They were also able to answer any questions we had. Carlos and Sylvia were lovely as was Pedro and the other Doorman. The location on Av. Callao (near Santa Fe) in Recoleta was perfect--a safe neighborhood feel. There are many restaurants and shopping within walking distance. Also, an ATM is across the street and a laundromat is right around the corner. Be sure to eat at Clasica y Moderna which is 3 blocks from the Wilton. The food and live entertainment were great.

The 2 free computers in the lobby were a big plus for our teenager to keep in contact with friends at home! Breakfast was plentiful with fresh fruits, cereal, breads, yogurt, etc.

The Wilton received 5 stars for service and location and we would definitely stay there again! We thoroughly enjoyed our time there and would recommend it for anyone who is budget minded but you will not be cut short on service here!