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Arizona Grand Resort: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 67 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
19
3.0 of 5 stars
9
2.0 of 5 stars
10
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#16 of 174 hotels in Phoenix
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 638
  • Address: 8000 S. Arizona Grand Parkway Phoenix, AZ 85044
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Luxurious Spanish/Mediterranean-style All-Suite Golf Resort in mountain setting located adjacent to South Mountain Preserve. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $353 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Arizona Grand Resort

( 18-22 of 67 )
“Great hotel, beware of the 1 RUDE lifeguard though.”

Arizona Grand Resort

Aug 10, 2008
2/3 found this review helpful

So I took the familt to the Az grand resort on August 8th, because of the waterpark mostly. Kind of overpriced for the Splash package, was 300 overall after all the charges, but got a 50 rest. credit. Used it at Aunt Chiladas, great food and service. We get there and check in, no problems. We go to the waterpark, and the kids were having a blast, they are 6 and 11. They ride the two big tubes and the "serpentine tube" lots of times. Anyway, at 2pm they switched lifeguards at the top, and this young,short sandy haired, slightly chubby man about 19 comes on. See...they have a height restriction of 48 inches that the other guards are pretty cool about if you are within a few inches. my daughter is 3'101/2. Anyway, we are in line, and this guy copes a major attitude, jumps out of his chair, very confrontational, and makes my daughter line up to the "measuring stick" and she is just shy. He says she cant go, and when I try to talk to him about it, he says "do you want me to kick you and the kids out of the park"? I said..."what"? and he instructed us to get down that instant! Very unprofessional. Anyway, before I blew my stack and went off on the guy, I decided it wasn't worth it, and took my kids down. My daughter was bawling her eyes out. ..he left at 235 pm., and we rolled right back up and started riding again. Anyway...overall a good time...nice room, very nice beds, a little crowded but hey its the summer. All I would suggest is to get that guy out of working with the public in any capacity...hopefully your kids wont encounter him, he was the only bad one in the whole group of lifeguards...a REALLY bad one. Its a shame how one horrible experience could mess up a trip, but that put a dent on if I will ever go there again, or recommend this hotel.

  • This TripAdvisor Member:
    • Liked — the water park
    • Disliked — one rude lifeguard who acts like its his hotel and its a priveledge for you to be there!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontheroadagainTucson's Summary
Date of Stay: August 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 19, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Pet owners
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice family resort”

Arizona Grand Resort

4 of 5 stars
Oklahoma
Aug 3, 2008
2/2 found this review helpful

Great resort for the money. Paid around 90 dollars through expedia. The staff was nice. But I do have a warning for future travelors. I was aware of the 25 dollar resort charge but no one has ever mentioned the 600 dollar hold they put on your credit card when you check in. Yes I'm not kidding, I've heard of a 200 dollar hold at previous hotels I've stayed at but never this much. Since I was checking in with my visa check card this would have wiped out all the money I had in my account. This wasn't mentioned to me when I checked in and If I hadn't heard another employee telling a customer I would have never known. I did discuss this with the lady a the desk and she talked to her manager and they released 300 dollars off my account. I wish this was mentioned when you checked in and mentioned when you reserve a room online. Overall we loved the resort, great place for family with kids. They did monitor anyone coming in the water park and no one was let in without a arm band. You must eat at the Rustlers Rooste restraunt behind the hotel, great food for a great price.!!

  • This TripAdvisor Member:
    • Liked — Pool and water park
    • Disliked — Suprise hold of 600 dollars on your credit card, tub didn't drain well although they sent someone to fix it as soon as we called
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betweet's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 19, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Mini Vacation for a Family”

Arizona Grand Resort

5 of 5 stars
Albuquerque, N.M.
Jul 30, 2008
2/2 found this review helpful

We were there Sun. through Tues. It was a mini family vacation for us and it was perfect. We utilized all pools and the cactus kids club. We had a room in the camelback suites that overlooked the oasis waterpark. It was perfect. We took the kids to the Rustler's Rooste which they loved! All the reviews prior to this were helpful! We were also able to get a little shopping in at the Arizona Mills outlet mall. Staff was extremely friendly and helpful!

  • This TripAdvisor Member:
    • Liked — The pools
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family12345's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: November 03, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Oasis pool area was great”

Arizona Grand Resort

Jul 27, 2008
2/2 found this review helpful

This resort was an excellent value as we booked it through Priceline for $100 (bid - Resorts in Tempe, AZ), half of what the hotel's website was asking for. We stayed in the Sedona section, it was very close to the pool area. The suite was excellent. The Oasis had 3 water slides, a lazy river, and a wave (weak) pool. The kids loved it and for the price I would stay again.

  • This TripAdvisor Member:
    • Liked — The Oasis
    • Disliked — Parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsilva12's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: September 10, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic”

Arizona Grand Resort

5 of 5 stars
Claremont, CA
Jul 26, 2008
1/1 found this review helpful

Third stay at this resort was the best ever. Newly renovated rooms are great, water park a blast as usual, and food excellent with lots of choices. The staff was very friendly. Highly recommend if you have kids that like water parks. Mine are 10 and 13 and loved it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trojansb's Summary
Date of Stay: July 2008
Visit was for: Quality time with family
Traveled with: Family with teenagers
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Arizona Grand Resort

( 18-22 of 67 )
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Arizona Grand Resort Also Known As

Address: 8000 S. Arizona Grand Parkway, Phoenix, AZ 85044