Just returned from July 4th trip. Normally I go were there is an ocean. This was a trip to visit friends but made it into a vacation. The Pointe Hilton staff were very friendly. Everyone of the hotel staff would greet you with a smile.

The room was clean, but you could see wear in the walls and carpet.

The pools were fantastic, the falls area was good for kids. I liked the adult pool in the main complex because you could wade in the pool without the worry of kids slashing.

Arrived on a Thurs. and there is construction going on in front that was annoying, Fri was a holiday and very peaceful.

Price at the restaurants on site was a little pricey for what they served. $18.95 for breakfast buffet that was nothing special, On Sunday La Cantina was closed for dinner, this left Pointe in Tyme or Different Pointe of View as the only choice for food.

Closing the Falls at 8pm seems to be a mistake because they have a terrific place for a night club.

If there was a ocean this would be a place I'd want to visit regularly.

Off season in Phoenix was a hot one! The Tapatio Cliffs was a beautiful destination. We were there for our 16 yr old son's baseball tournament. The resort was very nice even with the renovations being done and big dirt area at the front of the resort, our room was near the top of the hill, so it didn't bother us in the least.
The room was a very spacious 1 bedroom with 2 queen beds, the pocket door was very useful to keep the bedroom quiet separating the bedroom from bath/dressing area. The living area was separated from the bath/dressing area by solid french doors. Our son and friends were watching a movie and with both sets of doors closed, we could read without distraction.
It was a wonderful 8 night stay, my biggest complaint is the Charge for internet in the room. On their internet site it doesn't mention the $11.95 per day charge to connect to the internet, so I was surprised when I tried to connect. The other downer was the $10 charge per visit to the weight room, workout center. It was too hot to run outside, our pitcher son needed to get his 2 miles in after pitching in a game. So we paid it.
We are better informed now, and with that in mind, I would stay there again.

Between the price I paid for the room and the Hilton name I was expecting an outstanding property. It was nice but not anything special.

The good:
- Large room, with separate sitting area
- Good housekeeping
- Proximity to hiking trails.

The bad:
- Room was a bit shabby (scuffed furniture), had no view, and overlooked the parking lot
- Not much close by. You really need a car, although there's a Safeway and some shops about a mile north.
- 5 pools, none of which are big enough to do laps in
- Exercise room (for which a resort fee is charged) is underwhelming, with a limited selection of equipment
- Party destination, not a luxury resort, on weekends. I stayed there Thu-Fri-Sat. Thursday night was fine. Friday night the people next door dumped a whole bag of beer bottles off their balcony. Saturday night, the same room was occupied by a different group who were up doing shots and talking and laughing on the balcony. I called the front desk at 1:15 and 2:15 and it took 45 minutes each time before things quietened down. On checkout, front desk staff were relatively unsympathetic (and the ass't front desk manager was borderline rude), saying, "we have no control over who stays in our hotel rooms". True, but you do have control over how you respond to complaints, especially if your guests are paying over $125 night for your rooms.

Overall, it's OK. I guess I was expecting this beautiful luxury resort and it's kind of just an ordinary hotel with a few more swimming pools.

I stayed here a year ago for two nights. I would love to go back for the scenery and luxurious room.

I met up with a friend who was here on business. Through travel rewards, she managed to get a King Presidential Suite which provided beautiful, condo-like quarters with design touches like high wood-beamed ceilings, a stained glass window in the bathroom and a nicely furnished and inviting balcony off the bedroom. The room was appointed with a fully-functional kitchen with full-sized fridge.

When you walk into the room from an outside corridor, you enter into a great room with the high ceilings with wood-beamed ceiling. The decor was southwestern, and although southwestern decor is a little out of date and seemed so cliche for Phoenix, it felt fresh because it went nicely with the room's architecture.

The layout: To the right in the great room is a large living room seating area with huge sectional and chairs with large coffee table. To the left of the door was a desk near the front window, and straight ahead towards the kitchen was a gorgeous dining table that would have been suitable for a formal dinner party. A little overkill (who would throw a dinner party at a hotel???) but I'm not complaining. Then, from the front door past the dining table was a kitchen. Although the kitchen was definitely a separate room, it melded into the great room as there was a bar counter/stools behind the dining table, so of course you could see into the kitchen from the great room.

When you walk through the great room towards the bedroom, the kitchen is on the left, and then there is a nicely tiled, elegant half bath beyond the kitchen also on the left as you come up to the bedroom door. When you open the door, an expansive bedroom is revealed with large bathroom, double vanities and separate large changing area on the left. Bed on the right, and balcony straight ahead. Our suite faced west from the balcony and the colorful sunsets over the nearby hills were a real treat.

I definitely could have lived here, no problem!

The grounds were beautiful. It's set up like a Mediterranean hillside village with many small winding streets on the grounds. Walks were very nice, although some might find a leisurely walk a little arduous since it is so hilly. Near our building there was a waterfall in the cliff across the street. If you feel like a real hike you can actually meander your way into some open desert mountain terrain on the property.

There are several pools on the property some with outdoor bars which were very nice, though drink prices were kind of steep (and mine were kind of weak). There are also several dining options on the property ranging from casual to upscale. I didn't actually try these places out except for some appetizers at one of the outdoor bars.

There are also several well equipped gyms on the property too. The one I went to was expansive, had plenty of cardio, nautilus, and even an impressive array of free weights. It was probably around 1000 sq. feet, and I only ever saw one other person there. I may be mistaken, but I think you had to pay for gym access, but we were covered with my friend's travel rewards.

Annoyingly, you had to pay for internet access which was hardwired with the outlet at the desk. This was about a year ago, so hopefully they have come into the modern age and put in wifi.

Overall, I would definitely come back and highly recommend this place even though some of the costs are hidden.