We stayed at this hotel on 23/01/08 for 5 nights. The only reason we didn't check out was that we had prepaid and would have lost the full amount.

When we arrived we were greeted in reception by a cockroach and the staff were just as pleasant!! However it would be fair to say we didn't see any cockroaches in our room.

The reception and corridors smelt like drains and the lift was like a service elevator that had seen better days. We were upgraded!! to a large room on the 4th floor, however the traffic noise 24/7 from the nearby freeway made sleep virtually impossible.

The shower took 5 minutes to warm up and housekeeping left much to be desired leaving bins full after the room had been serviced. The only positive remark we can make is that we had complimentary wireless internet in the room and would recommend you use it to find another hotel if you have been unfortunate enough to have already checked into this one!!

The all american diner downstairs ajoining hotel serves good food and unsurprisingly is not owned by the hotel.

We booked this hotel on hotwire because of the great rate of $100 a night In West Hollywood area. The room was large with a kitchen however the kitchen had cockroaches and both beadspreads and pillow cases had green and brown stains. After we spoke with the front desk they had no idea what to do until the manager came in the next day. Meanwhile construction was going on outside our window at 6 am and the tv didn't work. All the channels were fuzzy but one. To top off our three day stay in LA we never received maid service. We only had three towels and all our our mini trash cans were over flowing. What a dump!!

The hotel was a little creepy outside but the room was huge including a large flat-screen tv, coffee pot, fridge, and microwave. The bathroom was amazing - modern and snazzy with a 2 person granite shower with multiple showerheads. On arrival we found leftover beer in the refrigerator. The 2nd day the coffee packets and cups were not replaced. When we were checking all the drawers before checking out we found someone else's clothes in a drawer. That was about the same time we realized that the wet spot on the closet carpeting was actually from water dripping from the ceiling (somehow missing our clothes) and not from our wet bathing suits like we had thought. The adjoining dinner was convenient but the breakfasts were greasy and awful.

Booked the room through visitcalifornia.com and got an amazing rate of $85 for a double queen room. Having never been to Hollywood I was a little nervous about the neighborhood - it was a little shady, we wouldn't have walked the one mile to Hollywood and Highland, but felt safe inside the hotel. When we got to the room there were "oohs" and "ahhs" all around - it was great!!! The room smelled and looked very clean, the room was spacious, and the bathroom was beautiful. For a hotel that accepts pets I was pleasantly suprised at how clean and wonderful it was. Only complaints would be that we drove right past the hotel driving in from the east in the dark, the big Best Western sign was on the western side of the building; our neighbors were noisy, but you'll get that anywhere; and half of the room's power was out in the morning (good thing we set our cell phones as alarms because the clock was one of the things that lost power). We only stayed one night, we were barely checked in for 12 hours, but I would definitely stay there again.