I loved this hotel the minute I arrived. It is not the newly renovated room that attracts me, and it is not your wonderful location and gorgious bathroom that pleases me. It is your wonder staff who makes me feel so welcome and happy the minute I walk in to your hotel. I loved your staff from the minute I check in, they are so accommodating and friendly, and in the morning, your cleaning crew work so hard to keep every single room so refreshed and clean. One of the housekeeper told me she has been here for 40 years. That tells me the management must be doing everything right to keep all these happy and sweet crew working so hard everyday. Congradulations on your hardwork because you have done a good job to keep customer like me so happy and content. I have lived in the Ritz Carlton in New York City, Four Seasons in Maui, W, Westin and you name it 5 stars in other places of the world. Your little Best Western Hollywood Hill really catches my heart and I would like to thank you so much for such comfortable stay. I love this type of hotel where you will not need to wait for an hour to receive your extra sheets or towels and then had to tip generiously otherwise the billman looks at you funny. I never have to wait for more than 10 minutes for anything I requested. The houseman would cater anything at your wish in a second and will never expect to receive a tip. I love down to earth places and people like you. You are fabulous and yes, I will recommand your hotel to everyone who is comming to Hollywood or UCLA and thank you so much for your friendly and cute hotel.














