We got a good deal on this room, a last minute Hotwire thing. It lived up to the other reviews... my main concern when I stay somewhere is the cleanliness and the SMELL (I can't stand smelly places, whether perfumey or stinky). Anyway, this place was very clean, and had only clean smells (yeah!). The fitness room is small but adquate (more than basic hotels), the pool was nice. It is close to I-Drive and Universal, and generally right in the center of Orlando. We will definitely stay here again, and I say go for it!

I stayed here for a workshop. The location is pretty isolated and if you don't have a car ( I didn't) there really isn't anything to walk to. I did walk to an outlet mall, but it was well over a mile and no sidewalks so for some, that might be too much of a trek. Nice mall, though. The staff was very nice but the restaurant (very tiny) has very slow service (without a car you're sort of stuck there) and I was always the only one in there. The rooms were great, the pool was very nice and heated to a very comfortable temperature. Cab fare to the airport was $45, plus tip, but a rental was even more than that for my duration. All in all, it was a nice hotel, but I won't be returning. I need to be a little closer to action so if I get bored, I can go explore.

Stayed at the Crowne Plaza Resort for 2 nights, would definitely recommend the hotel, very clean, front desk staff were superb and the rate was very good.

One tip, if you are going to have breakfast there allow plenty of time, whilst the quality of food is good the service is a little slow.

Just checked out of the hotel. The facility was on par with Crown Plaza but the room service was terrible. Had to wait over 1 hour for delivery of coffee and bagels. Had to make 3 calls to get it then. Delivered without cups, sugar, cream or spoons. The tray still had food from the previous delivery. Had to call to get it corrected, and that took 20 minutes. Not worth the $19 charge.

The hotel was not busy and it was not due to a large amount of orders.

Told the desk staff and was told that a manager was not available and they would pass on the comment.

This hotel needs to train on customer service.