The location was great, literally just 5 minutes walk from Millenium Park and the Art Institute (where the tour busus also pick up), and only about 20 minutes walk to the Pier.
The staff were all really helpful and friendly, especially considering we were rather early booking in. The room was a good size, clean and comfy, though it was it was the only hotel we stayed in that didn't have a fridge, which we missed, as we couldn't chill water and drinks ready to take out with us next day. We were also disappointed with the breakfasts - the choice was fairly basic, and only offered one hot dish, so we weren't able to stock up on a big American- sized breakfast for the day; it seemed to be catering more for business people, maybe? Also, there was no proper crockery, just polystyrene plates and bowls, and plastic cutlery, which seemed really strange in a decent hotel, and didn't help us enjoy what breakfast there was.











