Time has flown by but finally getting round to submitting reviews!

I got into town from the train, arriving at the hotel around 9 expecting to just leave my bags with them and then go and explore the city, but upon giving them my details they said they had an early check-in room available and I went straight up.

I was at the back (with a view of the carpark) and I was pretty impressed with the room, although I guess having a view would make it much better. 2 beds, 2 bathrooms, 2 cupboards, desk and nice tv was great. I was on my own but the amount of space was very useful indeed. Very comfortable beds indeed!

The lack of any sort of radiator or heating beyond a not always working air vent was worrying, I don't know if it's different in the middle of a Chicago winter.

Paying for the internet was easy but why charge for that these days?

I found the actual corridors and everything beyond the immediate entrance very drab and grey, looking much more like a bog standard hotel, not the sort of thing of place you expect when you walk in.

I can't judge the food, drink or conference facilities as I didn't use them but the lack of ice/drink machines was a bit of a pity, especially being up on the 13th floor. To be fair they might have been there but I never saw them and there wasn't anything saying they existed. The $7 bottle of water in the room didn't get touched though. And I didn't even ask for the key to the minibar.

The location is definately an issue. It's just that bit to far to keep walking to other places, especially the Magnificent Mile, you think you're there then it's that bit further to go. I guess when theres a trolley it makes a big difference.
Grant and Millennium Park are very close and great to walk round, even when I was there (no fountain unfortunately), Field Museum and Art Institute very close.

And I ordered a lovely deep dish pizza via grubhub.com. The ability to order food in was something another tripadvisor told me about, so I pass on the same advice :)

Checkout was very quick as I did it via the tv then straight out.

My family and I stayed at this hotel on labor day weekend. I love Chicago and will visit this city again, but I will not stay at the Hilton.
I do advise anyone who stays here to double and triple check to make sure you have everything!
I left my daughter's blanket and her special pillow in the room after we checked out and reliezed this after our 6 hour drive home and when it was time for her to go to bed. I knew I had had left it. I called the hotel and I was told that the room was not cleaned and had to wait untill it was cleaned to find out about the blanket and pillow. So I called the next day and was transferred to Lost and Found. The lady said that they did not find a pillow or a blanket in the room and were going to check the laundry department. The pillow is 12" sqaure and dark blue, the blanket is blue. Hilton's laundry is all white so the pillow and the blanket should stick out when they sort all the laundry. The lady from Lost and Found did not get back to me so the next day I left her a voice message and she called the following day.
They have not found the pillow or blanket. The pillow was made from her papa's shirt. He passed away two years ago. She sleeps with it every night.
I just find it hard to believe that the pillow AND a blanket can come up missing in one small hotel room.
Oh and by the way, there is a Avian water bottle in every room. If you take it, it costs 7.00. No one in my room used it but we did get charged for it... $7.80 for a bottle of water. So maybe when you check out take the unopened bottle with you and hand it to the people behind the front desk..

We stayed at the Hilton over the Labor Day weekend. Arrived a little after noon. Check in was speedy and staff very polite. We had a spacious corner room facing the Michigan Ave. The room was clean and comfortable. I also liked that the windows opened. We had lunch at Kitty O'Sheas. The service was great but the food was just ok. The pool area has a nice outdoor patio. Although the pool is closing for renovation so I don't know if that will change. The entry off Michigan Ave. is beautiful. The lounge is nice place to stop and relax but as with any hotel quite pricey. The hotel is located close to Soldier Field and Grant Park. It is not a bad walk to Mag Mile. If you don't feel like walking it you can catch the Red Line a few blocks away. Another thing I want to mention which is no reflection on the hotel, the panhandlers in the area are in your face aggressive. We didn't experience this further up Michigan Ave. only near the hotel.

I booked this hotel room on hotwire for about $100/night, which seems to be a really good deal for this area. The hotel is in a great location for seeing the sights downtown. The lobby looks four-star, but the room didn't really feel so four-star to me. The beds (which were supposedly doubles) were UNBELIEVABLY small. The bedding was very comfy, with a thin feather-bed and multiple sheets, which helped me to forget about the small size somewhat. The furniture and room was nice, but the floor felt like it may have been slightly damp. As mentioned in another review, the parking fees are crazy and ridiculous ($43/day). Luckily, we found parking meters on the street right behind the hotel, which were free overnight. These meters are 2hr max during the day until 8 or 9pm. The room service breakfast is very overpriced ($19 for a simple continental breakfast) but there is a Starbucks in the lobby of the hotel and a Panera within walking distance. Considering the price I paid, I was happy with the room. I would definitely stay there again, but I would go elsewhere to park and/or eat.