This is a lovely hotel,

I was here on business, and will go again some time in the future.

I was a single female alone, and nothing was too much trouble, staff were attentive and rooms were lovely and clean, well located

We had a wonderful stay at the Drake Hotel. The facility is in impeccable condition, and the service is top notch. We both agreed that the bed was the most comfortable we had ever slept in! As a suggestion, park in the Drake Tower Garage to the East of the main entrance for $30/night.

The Drake Hotel did not disappoint! We felt like home from check-in through check-out. The staff is extremely pleasant, friendly and helpful. We got a Junior Suite with a Lake view. The room was huge, well appointed and well maintained. The bathroom was really nice as well. The room was cleaned twice a day but we were never disturbed. The breakfast choices were great. And I do recommend having lunch at Coq d'Or - tasty tasty tasty food. Location is great as well. We really loved it at the Drake!

I stayed at the Drake last week for a conference. I went there with certain expectations, as I had stayed at a modern near-by property a few weeks earlier. Although I had confirmed by Hilton preferences in advance, the first room they tried to stick me in was on a low floor. The second room was a smoking room that was the size of a closet. The last room I finally got, was perfectly adequate, but needed some updating. The bed was not very comfortable (especially compared to the hotel down the street). The bathroom was small. The TV was old and only had a small selection of stations.

I am a federal government employee and I checked in with a tax exempt form. Not only did they not know what to do with it, when they finally figured it out, I was still billed incorrectly and had to get it straightened out. (Hey, I wanted to save the taxpayers some money, but what a pain!)

As for the conference facilities themselves, the rooms were tiny and hot, even though outside it was in the 60s while we were there. After the sessions ended, the wait for the elevators was ridiculous. The other ridiculous wait was for the ladies room when the sessions broke.

With all the choices of hotels in Chicago, I would definitely look at other options when I return. There was nothing compelling-- the room, the staff, or the location -- that would make me want to stay there again.