Stayed here 5 nights while in town for a convention. This is a lovely old-school hotel with large guest rooms and plenty of history (see the press kit on the hotel website for a list of past guests). The decor is quite old-fashioned, as you'd expect from a place like this, but that gives it character - if you want shiny, minimalist and modern then book at one of the many chain hotels in town instead. Room was very clean and quiet, had a nice bathroom (love the Crabtree & Evelyn toiletries!) and the bed was extremely comfortable, my only complaint would be the lighting (but dim lighting is fairly standard for hotels). Internet access is quite expensive but there's a cheaper weekly rate if you're staying more than a few days. Yes, the minibar is expensive, but that's to be expected in a high-end hotel - there's a 24-hour Walgreens a couple of blocks south on Michigan Ave where you can pick up snacks and drinks quite cheaply, so i didn't find this a problem. The location is excellent - near the lake, just off Michigan Ave (a block north of the Hancock building) so great for shopping, dining and sightseeing. The buffet breakfast at the hotel was really good, with an excellent selection of healthy and not-so-healthy items. I found all the staff I talked to to be friendly and very helpful. I would definitely stay here again next time I'm in Chicago.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping