We chose this hotel because there was an online special from hotels.com. What a surprise to find such a fabulous hotel with character and elegance for such a small price. Our room was on the 7th floor which we were told had been recently renovated. It was very nicely furnished and had a large flat screen television. There was a walk-in closet with a safe and thick bathrobes inside. The bathroom was spotless with marble floors and a large bath/shower. All the staff we encountered could not have been more helpful or friendly. The only thing we could possibly find fault with was the bed. It was really hard. Of course, if you like a firm mattress, that would be a plus!

Stayed here 5 nights while in town for a convention. This is a lovely old-school hotel with large guest rooms and plenty of history (see the press kit on the hotel website for a list of past guests). The decor is quite old-fashioned, as you'd expect from a place like this, but that gives it character - if you want shiny, minimalist and modern then book at one of the many chain hotels in town instead. Room was very clean and quiet, had a nice bathroom (love the Crabtree & Evelyn toiletries!) and the bed was extremely comfortable, my only complaint would be the lighting (but dim lighting is fairly standard for hotels). Internet access is quite expensive but there's a cheaper weekly rate if you're staying more than a few days. Yes, the minibar is expensive, but that's to be expected in a high-end hotel - there's a 24-hour Walgreens a couple of blocks south on Michigan Ave where you can pick up snacks and drinks quite cheaply, so i didn't find this a problem. The location is excellent - near the lake, just off Michigan Ave (a block north of the Hancock building) so great for shopping, dining and sightseeing. The buffet breakfast at the hotel was really good, with an excellent selection of healthy and not-so-healthy items. I found all the staff I talked to to be friendly and very helpful. I would definitely stay here again next time I'm in Chicago.

I was visiting Chicago for the first time and had heard so much about the Drake hotel. I told my boyfriend that I had wanted to stay there so he surprised me and booked us a room there. I must say the service was excellent. The check in went very quickly and smoothly. The staff was very helpful and considerate. The room was large, well lit, the linens were beautiful. We ordered some room service and it was a bit pricey but very tasty. I do recommend people to stay at the Drake and enjoy the wonderful hospitality they have to offer. I would definitely go back!

What a gorgeous hotel! We love places with a story & try to stay at member hotels of the Historic Hotels of America. The Drake lives up to its reputation. From the building itself, the linens, the service, to the couch in the elevator, everything was beautiful. The hotel thankfully was up to our cleanliness standards. We've found sometimes the older hotels need to be updated, but the Drake is not one of them. The only negative was the price. Our room was almost $500 per night, including taxes. If we hadn't had a free night with our Hilton reward, we would not have stayed there. Hopefully, we'll be able to stay there again.