We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Platinum Hotel and Spa and Las Vegas?

We'll send you updates with the latest deals, reviews and articles for Platinum Hotel and Spa and Las Vegas each week.

Platinum Hotel and Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 249 Reviews
5.0 of 5 stars
160
4.0 of 5 stars
59
3.0 of 5 stars
13
2.0 of 5 stars
9
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 281 hotels in Las Vegas
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 255
  • Address: 211 E Flamingo Rd Las Vegas, NV 89169
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) but... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $208 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Platinum Hotel and Spa

( 29-33 of 249 )
“Platinum was the best!”

Platinum Hotel and Spa

Aug 23, 2008
2/2 found this review helpful

We booked the Platinum directly over the internet, because our travel agent could not book it, and tried to book either a casino hotel, or a cheap motel somewere off-strip. The Platinum is perfectly located just one block of the strip, and has very comfortable rooms, with everything you could wish on a holiday.

There were some minor technical issues in the room, but the staff was very efficient in fixing those. We had a perfect stay, and would have loved to stay longer (but our schedule would not permit).

  • This TripAdvisor Member:
    • Liked — Luxurious room.
    • Disliked — nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharleyNetherlands's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: August 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Long Let Platinum Reign!”

Platinum Hotel and Spa

4 of 5 stars
New York City, New York
Aug 22, 2008
3/3 found this review helpful

Aug 17th - 20th. What a beautiful hotel -- it fulfilled my requirements for a nice place to spend a few days. I had asked for and received a higher floor (16th) with a breathtaking mountain view. I'm from NYC so looking at sky not obscured by sky scrapers was a dream come true. I sat on the balcony each morning watching the sunrise, drinking coffee and observing Vegas revitalizing itself. My family drove down from California to visit me and were so taken by my suite --- they are thinking of holding their 40th anniversary party there! I'm also pre-planning a family reunion from the grandparents to the grandchildren - everyone would be so comfortable here.On behalf of all of us that don't smoke -- that was the biggest draw to the hotel. After cruising the mega hotels, I was so glad to be able to go back to Platinum and not inhale one more spiral of smoke. You can't go wrong in choosing this hotel. As others have mentioned Bally's is 2 blocks away, as well as the monorail. But that home away from home is an experience that can't be beat.

  • This TripAdvisor Member:
    • Liked — Location and that it was non smoking
    • Disliked — No problems at all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
requestaword's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: June 05, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Beware the upgrade!”

Platinum Hotel and Spa

3 of 5 stars
Danbury, CT
Aug 21, 2008
1/1 found this review helpful

The Platinum would have you belive that it is a really high end place at a great price, but it actually is high end rooms with service that is average at best.


I arrived at 11:30 to check in and the girl at the front desk informed me that my room was not ready yet (I figured that might happen, no big deal). She told me I could upgrade to a better room for either $45 or $60 per night. I declined and asked when the room would be ready. She said 4pm. I was prepared to hang out and do something, I asked if there was a chance the room would be ready earlier, she at first said no. I inquired if maybe, possibly, I could check back one of the rooms might be ready, she seemed hesitant to admit that one of the rooms in the entire hotel could be ready then, but conceded it could be. She said she’d check me in and I could just come back for the key, well during the check in process she tells me she is upgrading me for free, that’s awfully nice I think. I get to my room, excited to freshen up and think to myself, this seems exactly like the room I expected (my sister confirmed it was a standard suite when she arrived later on). So I wonder if they tell you there are no rooms to coerce you into an upgrade, I thought about complaining, but figured I’d let it go.
Then I couldn’t get the TV on or adjust the AC. I called down to the front desk and she informed me I had a “green room” where you need to insert the room key into a slot near the door to activate some of the lights, TV and AC. Gee, you think they would have told me that when I checked in.
The next problem was with the AC, I could adjust it and it would work for about 5-10 minutes and then shut off. I stopped by the front desk, the girl who checked me in said “I don’t think you can adjust the air”. I walked away thinking that didn’t make any sense and when I returned from the pool later I called down again and they sent up a maintenance guy to look at it, sure enough he had to reset the system. He even changed the AC filter, he was very polite and quick about it.
The suite was quite spacious with kitchen, living room, bedroom, although the toilet is not separate from the shower or sinks or tub, so you can only have one person in there at a time, which is a weird use of space for such a large suite. It was very clean, although we found if you were in the room in the morning when housekeeping came they either wouldn’t come back or would call to ask if you wanted the room serviced.
The location is a bit off the strip, which I knew. The walk to Bally’s wasn’t so much far to enter the side door by the Sport’s book, it was a little sketchy though, not sure I’d feel safe if I was a single woman. Right next to the hotel is an AM/PM market and an abandoned dry cleaner that has about 4 dudes who look like Tom Hanks from the movie Castaway living in front of it. There is also a 7-11. So there are all kinds of snacks, etc available nearby. This is good since in the hotel itself there is only one restaurant and room service available. There is a bar downstairs, but it was empty most of the time. There is no quick place available for coffee inside, you can make it yourself in your room or do like I did and walk to the AM/PM, which was fine with me since I got to see a guy who looked exactly like Eddie Murphy as Velvet Jones from SNL.

The Pool area is nice, I don’t really have any complaints about it, although there is no lifeguard or supervision there so if you get a rowdy group they will jump in and horse around, etc. Doesn’t bother me, but it might some people.

The Spa is nice, we went on Monday and we were the only people there. They have a discounted Swedish Massage Monday-Thursday $75 for 50 minutes.

Overall, I might return, but I wouldn't go out of my way to stay here again.

  • This TripAdvisor Member:
    • Liked — Spacious Rooms
    • Disliked — The upsell at check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spinkid's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: July 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Gambling / Casinos, Spa
Was this review helpful? Yes No
Management Response
GRMGR, Guest Relations Manager
(Management representative)
Aug 24, 2008
Dear Spinkid,

We strive to accommodate each guest upon arrival. This is, of course, based on room availability. I apologize a room was not immediately available for you. Often times larger suites are available due to less demand for these rooms over certain dates. Please rest assured we DO NOT "coerce you into an upgrade".

It was unfortunate your room A/C did not function properly upon arrival although I was pleased to hear it was resolved quickly for you. Regarding your speculation about a "rowdy group" in pool the Platinum respects the right for each of guests to enjoy themselves without infringing on the good times of others. I am not sure where you have stayed previously but, hotels do not have life guards per say, however, this area is supervised and we have not had issues with rowdy behavior.

I am happy t you enjoyed some of the hotels amenities and hope that you would forgive us for any inconvenience you encountered and make a return visit to the Platinum.

Claire Nagel
Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved this hotel!”

Platinum Hotel and Spa

Aug 21, 2008
1/1 found this review helpful

If you don't mind not having a casino in the lobby, this hotel is an excellent choice! We stayed there for a week in December (I forgot to write the review until now). Very easy access to the strip - we walked up 1 block and entered at Bally's back entrance. The hotel is wonderful. We found a cheaper rate than what the hotel was offering through the I Prefer website. You have to join (but it's free). We were offered a $159 rate through the hotel but received a $129 rate through I Prefer. Our room had a full kitchen with granite, a very large bathroom w/ marble, and a large bedroom. If you get a chance, try the restaurant at the top of the hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravDallas's Summary
Date of Stay: December 2007
Member since: June 27, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Worth not being on strip”

Platinum Hotel and Spa

5 of 5 stars
Scotland
Aug 11, 2008
1/1 found this review helpful

We have just returned from a trip to Las Vegas staying at the Platinum. We were there for our son's 21st birthday. The hotel was perfect. As we have a boy and girl the suite was ideal. We didn't find it any problem walking to the strip (only the heat was a problem!). You can actually see the strip from the hotel. The hotel staff were always very helpful and we wouldn't hesitate to recommend a visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Platinum Hotel and Spa

( 29-33 of 249 )
Travelers Who Viewed This Property Also Viewed
Location: Las Vegas, NV
$238*
Check Rates
Location: Las Vegas, NV
$293*
Check Rates
Location: Las Vegas, NV
$1,550*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Platinum Hotel and Spa? Share your experiences!

Do You Own Platinum Hotel and Spa?

Platinum Hotel and Spa Also Known As

Address: 211 E Flamingo Rd, Las Vegas, NV 89169