We availed of the Summer Splash promo and stayed with MGM for 4 nights from Aug 3 to the 7th.
We were assigned the West Tower non-smoking room and to get there, you will have to go thru the casino and long walk (maybe 3 to 5 minutes) from the main doors before you can get to the elevators. The room we were in was nice - it looks new-ish, not outdated. They also are generous with the toiletries - they are replenished everyday! I guess we're in Vegas, right? lol
Amenities are good - we loved the pool although from where we were in the West Tower, it will be at least 10 minutes walk (if you're not lost) and there are various restaurants you can eat from. I'll post a separate rating on the restaurants we've been to in the hotel.
MGM guests are given complimentary shuttle ride to the Fashion Outlet mall on the southend. Some people paid $15 I think for those who are non-MGM guests. So, that meant we saved $30 as hubby and I both went.
There is a Lion Habitat that is free for visitors to go into but we never bothered as the line up was always long! We tried their Buffet for breakfast but we were not impressed. It was good, don't get me wrong - but it's pretty hefty for the price tag. No wonder there's not much of a line up there. We should have taken that as a clue!
Everything was great EXCEPT during checkout. MGM, like any other hotels, does have express checkout. We would have done so but we noticed that they billed us for stuff that were supposed to be part of the package. So, at the front counter, I had to raise those points that was supposed to be 'free' based on what was in the promotion. The cow that was working on the front counter was rude - she did not want to double check the points I told her. I guess she did not realize that I have all my documents organized and only then did she check out with someone from their back office and took out about $100 more bucks from my bill! I think most guests never bothered and just paid their fees so this stupid woman was not prepared to cross check their promo from what was billed.
Bottomline, it was fixed but we surely don't need the hassle for it!














