After a 5 hour long drive which started early in the morning and driving through Chattanooga up towards Nashville where we experienced heavy heavy fog, and we were exhausted when we arrived there.
The front desk was friendly and very accommodating. This was the best hotel price near the Gaylord Complex and it offered so much. Pet friendly, indoor pool and hot tub, nice breakfast, clean rooms, close by restaurants, soft beds, great tv, never any noise from outside the room. A nice view, and helpful staff in every way.
We will book there again without hesitation, very comfortable room, GREAT STAFF.
We are in our late 50's, we have done our share of traveling. This place offered Customer Service as good as we have ever experienced anywhere.
There was a desk clerk, Barbara, with a Tennesseean country accent and a "Whatcha need, hon?" attitude that was especially memorable in a positive way.










