Check in was easy, the lobby was beautiful and the staff was friendly.
I assume it was a typical Holiday Inn Select, I have never stayed at one but I was impressed.
The room was very nice. (The only physical thing I noticed was that the carpets were a little worn but that was no biggy.) The room was very well appointed, nice assortment of quality bathroom toiletries. The room was clean and comfortable. The bed was really comfy and the glasses and cups were not plastic or styrofoam ...which I particularly like :-)
Everything was well maintained. It is very close to Love Field but I was never bothered by airplane noises.
I will say that the room had the worst view I have EVER had in my history of views..lol. (Some sort of old warehouse...Horrible! I was not there for the view..so it was okay...but it was way creepy!
There was a small store, very nice work out room, nice restaurant and coffee bar on the premises. Enterprise Rental car was right adjacent to the property.
FYI, The breakfast buffet was delicious!
They had complimentary shuttle service within a reasonable service area. The shuttle Drivers were nice and especially Cleveland was extremely helpful and took good care of my co-worker and I when we went out to dinner.
The bad? Had a couple of issues: A random 16.00 Long distance charge just appeared. They took it off saying "That happens" but what if I had not looked closely at my bill?
The other thing was that I was not told at check in that a free breakfast came with my room so I bought breakfast the next morning. When I complained that I was not told about the free breakfast he said he would take care of the charges and he never did. Even when I asked again. He offered it and did not take care of it...thought that was cheesy but not enough to argue about at the time.
This was a very nice hotel and I would not hesitate to stay again!
(but I will ask for another view!)












