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Grand Hyatt DFW: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 67 Reviews
5.0 of 5 stars
45
4.0 of 5 stars
16
3.0 of 5 stars
5
2.0 of 5 stars
1
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 182 hotels in Dallas
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 298
  • Address: 2337 South International Parkway, P.O. Box 619045 Dallas, TX 75261-9045
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $226 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grand Hyatt DFW

( 9-13 of 67 )
“Great Room, good conf facilities”

Grand Hyatt DFW

5 of 5 stars
Spokane, WA
Aug 3, 2008
1/1 found this review helpful

This is an on airport property. The only bad thing I could name was that I couldn't take the train to my desired terminal because I had checked luggage and wasn't on "american airlines.'

As soon as I arrived via shuttle bus from my terminal, bell staff was there to take my bags. (golf bags get me automatic bell service, otherwise I haul them.) They were very responsive, timely, helpful, etc. The bell man even suggested restaurants (unsolicited) and other helpful info.

My usual late arrival room service was very good, but pricey. The sunset over the runway/traffic control terminals was very cool. The full moon was equally good. Who could have imagined a room with a view at the airport. (No noise either!)

The room was very modern, very clean, and well apportioned. Maid service was good.

When I needed to catch the shuttle to terminal e, the bellman/limo driver was extremely helpful. (A cabbie didn't know where one of the better known golf courses or hotels was located the day before.)

I'd stay there again!.

  • This TripAdvisor Member:
    • Liked — Obviously location. Room was great too! Conference facilities were very good
    • Disliked — Couldn't board airport train due to checked luggage need.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Badputtr's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 15, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Peace and Quiet”

Grand Hyatt DFW

Jul 25, 2008
1/1 found this review helpful

My wife and I had an early departure to California and decided to stay at the Grand Hyatt. I had purchased the Park, Sleep, Fly package and it was well worth the money. I was a little worried after arriving that the noise from the departing planes was going to be an issue. I'd have to say that this was the quietest place I think I've ever stayed in my life. The night that we arrived, there just happened to be a terrible thunder and lightening storm that was passing through and my wife and I slept without hearing single peep. The room is very modern with all the up to date electronic devices and gadgets. The bathroom was absolutely amazing and roomy. There was a very large tub, a seperate walk in shower and hamper. The bed was very comfortable and was filled with pillows, I mean lots of comfortable pillows.
If you don't want to pay the high costs of room service or pay the ridiculous price of a soda or water out of the fridge, I recommend going to the Grapevine Mills Mall which is close by and provides wonderful restuarants and shopping.

  • This TripAdvisor Member:
    • Liked — The comfort, quietness, and staff.
    • Disliked — Price of a soda, water, etc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwcarlstrom's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: July 13, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Beautiful Hotel”

Grand Hyatt DFW

5 of 5 stars
Duvall, Washington
Jul 8, 2008
1/1 found this review helpful

Beautiful hotel right inside the airport terminal. Our room had a fabulous view of the runway. There is a roof top pool. We stayed here our last night of our trip because we had an early departure the next morning. I wish we had more time to enjoy the hotel, it was really nice. Super convenient for early flights.

  • This TripAdvisor Member:
    • Liked — Located inside airport terminal
    • Disliked — A little expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravAmerIntl's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: April 30, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Our Lifesaver”

Grand Hyatt DFW

5 of 5 stars
New York City, New York
Jul 1, 2008
2/2 found this review helpful

This hotel was our lifesaver as American Airlines in it's infinite wisdom, screwed up on our connector flight home (after having screwed up on our connector flight to Cancun from LA). And to top it all off, all of the hotels that they had available for mechanical issues such as these were all booked due to severe weather issues they were also having at the same time. So we had NO CHOICE but to rent a room on our own.

My husband and I had been attempting to get home from Cancun and I had a case of Montezuma's Revenge. I had just about had it with traveling for that week. If not for this Hyatt, I may have lost my sanity!

They took us immediately, gave us a spectacular rate, and even went so far as to upgrade our room because the gentleman at the check-in counter could see in my eyes how miserable I was feeling. (Very, very nice British gentleman, didn't catch his name, but he went above and beyond!) We were able to get a full and peaceful night's rest and the room itself was BEAUTIFUL. Modern, clean and very well maintained. I was absolutely in love with the room!

If I ever get stuck in Dallas again, I wouldn't hesitate one minute to stay here. It was refreshingly wonderful.

  • This TripAdvisor Member:
    • Liked — From the check in staff to the modern rooms, this place was our savior!
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandieSometimes's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: August 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent rooms and staff”

Grand Hyatt DFW

5 of 5 stars
Eagle, ID
May 27, 2008
2/2 found this review helpful

I booked a room as place to sleep for my wife and I on an overnight layover returning from Barbados via Delta through DFW on May 25 - 26th. I booked directly through the Hyatt website under the advance non-refundable rate - $110 AAA with breakfast.

Note: There are two Hyatts at the DFW airport: the Grand Hyatt and a Hyatt. This review is about the Grand Hyatt which is located at Terminal D between gates 22 and 23. It has direct access to Terminal D from the lobby of the hotel.

We arrived at 11:30pm, and the DFW terminal connection trains were not operating, so you have to use jump on the terminal link shuttle buses located right outside baggage claim on the DFW terminals second level - easy since they run every 5-6 minutes.

You enter and proceed up the escalator or via elevator to the checkin floor. I tried using the kiosk self-checkin but could not access my reservation not a big deal considering the time. Checkin was breeze at the desk and had been booked into a king executive room. I was a little disppointed since my room was right next to the elevator, but amazed once I entered, based on the large size of the room with separate living area, huge bath and bedroom.

Positives:

Staff available and ready to help even for a midnight arrival.
Excellent room - very spacious.
Bed was extremely confortable.
6 pillows on bed - nice.
Room were quiet to be at an airport.
Alarm clock with IPOD docking station.
Valet parking available in front of hotel.
Hotel has three elevators -appreciated when busy.
Bathroom has large seperate shower and oversized bathtub.
Hamper in bathroom for towels, wet or dirty, which was nice touch.
Plenty of towels on hand.
Bedroom and living room each had a HDTV flat panel.
Food for breakfast was excellent. (try the Eggs Benedict - 2nd best hollandaise sauce I ever had next to Interconti new orleans).
Convenient for overnight stops.
Friendly staff and servers including valet people.
Lower level has computers and printers for online airline checkin.
Elevators can only be operated to room floors with a room key.
Hotel has fitness room which is good security measure.

Negatives:

Charge to park is $16/day; it is airport parking. For overnight stays, you have to park on level 2 & 4 which slightly inconvenient, and could troublesome if you have visitors while there.
Self-checkin kiosk was not working which may have been my error or time of night.
My Gold Passport number was not linked to my reservation, but staff easily fixed it.
No room service available or an open restaurant for late night arrivals.


All and all, my wife and I would stay there again in a heartbeat and wished every Hyatt were as great as this one on rooms, breakfast food and friendly staff.

  • This TripAdvisor Member:
    • Liked — Location for overnight layover at DFW airport
    • Disliked — Fee for parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
williamtwo's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: September 08, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Management Response
GHDFW-DOS, Director of Sales & Marketing
(Management representative)
May 30, 2008
Thank you to williamtwo from Eagle, ID for sharing your experience at the Grand Hyatt DFW. I just wanted to clarify some information about the parking at the hotel. It is true that it is airport owned parking, but overnight guests of the Grand Hyatt DFW receive COMPLIMENTARY PARKING. All we need you to do is stop by the front desk upon check-out and we will give you a pass that validates your parking. You get one complimentary day of parking for each night of your stay. If you are traveling out of town and are spending the night at the hotel, but parking for several nights, then you would could take advantage of our Park.Sleep.Fly package that includes up to 7 nights of complimentary parking. Also, guests may park on any available level of the Terminal D garage. Note that the hotel entrance is on level 3. I hope this will be helpful for a return visit someday or future guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Grand Hyatt DFW

( 9-13 of 67 )
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Grand Hyatt DFW Also Known As

Address: 2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045