First the good features...
This hotel is so close to the airport. The interior is lovely. It is modern, sleek and so air conditioned. The pool, with both good and bad features, is clean and maintained well. The bell boys (is that the proper term?) are friendly and helpful. Despite being so close to the runway the rooms are quiet. They are also spacious and clean.
Now the bad...
They charge you to use the shuttle and the wireless. Both things that the average traveler want to use. The front desk staff is a bit cold and rude. When my keys REPEATEDLY failed to work they did not want to let me into my room, even with ID, as the room was registered in my husband's name. Seriously. They are responsible for the lousy card keys and for knowing who I am as I was right there on check in and they gave me a key at that time. If they wanted my name they could have asked for it. They wanted me to wait for my husband to come back from a meeting to let me in. I got mad and they relented but why make me get mad about it. Then they thought a fruit platter would make it better. The food is marginal in general. The pool has no bar service and is noisy with car overpasses and airplanes.











