First the good features...
This hotel is so close to the airport. The interior is lovely. It is modern, sleek and so air conditioned. The pool, with both good and bad features, is clean and maintained well. The bell boys (is that the proper term?) are friendly and helpful. Despite being so close to the runway the rooms are quiet. They are also spacious and clean.

Now the bad...
They charge you to use the shuttle and the wireless. Both things that the average traveler want to use. The front desk staff is a bit cold and rude. When my keys REPEATEDLY failed to work they did not want to let me into my room, even with ID, as the room was registered in my husband's name. Seriously. They are responsible for the lousy card keys and for knowing who I am as I was right there on check in and they gave me a key at that time. If they wanted my name they could have asked for it. They wanted me to wait for my husband to come back from a meeting to let me in. I got mad and they relented but why make me get mad about it. Then they thought a fruit platter would make it better. The food is marginal in general. The pool has no bar service and is noisy with car overpasses and airplanes.

We booked this hotel for the night before our Cabo trip. It was a great bargain through funjet that included free covered parking for up to seven (7) days. The rooms were great, beautiful decor and the small balcony in our room was awesome. We ordered a 12 pack of beer through room service and it was $72 (a little high but it's VACATION). After that we decided to go the bar downstairs. Had the Tuna and a few drinks, it was good! We swam in the pool, which was great and used the gym, I LOVED the gym! There is also a coffee bar downstairs, my husband got me a coffee, so I am not sure how much it cost. I was suprised that it was open at 4am, that's a PLUS if your leaving early.Overall I am glad we stayed at the hotel, the free shuttle runs every 20 minutes and it really comes in handy.

This hotel has undergone an extensive renovation and looks beautiful. The rooms are very tastefully decorated. However, the A/C is noisy and takes a long time to cool the room. The sink drains slowly. The alarm clock looks nice, but is hard to set. If you need to stay at DFW, and can afford it, its certainly a decent hotel--but the renovations focussed on looks and not more practical items.

I booked a room at the Hyatt last minute on Priceline and it was a fabulous deal. The room was clean and very comfortable. Room service was prompt, tasty, fresh and nicely presented. If I hadn't had a meeting (at the other Hyatt which looked nice but not worth the extra money) I would not have wanted to leave my room. It was such a comfy oasis coming off a plane. I would stay here again!