I stayed at the Dallas Fairmont 3 years ago, and it's still as good as it was then. Fantastic location...Walking distance to the art district and JFK memorial and plenty of good dinning. Rooms are very comfortable, clean and quiet and the service is friendly and quick.

I ate downstairs at the buffet, and it was really good. All food was warm and fresh. Would be nice if they allowed members free access to the business center (internet), but that's a minor thing, and overall you can't miss with this hotel.

Location is fantastic - heart of the Art district in downtown Dallas - a mile from the happening spots in the evening at Mcinney Ave; connected to the underground from the lobby of the hotel (was a boon for me as my place of business was 3 blocks away and was walking distance and the underground tunnel system was very convenient and comfortable and safe); for the fitness fanatics, register yourself online in the President's club Loyalty program and get free wireless access and the 24 fitness club (with free apparel once you move up - 10 night stays in a calendar year)
In-house restaurant is on the expensive side ($50 and up for a decent dinner), but they do have a cafe that has a limited menu; outside there are a couple of steakhouses within walking distance.
Outstanding friendly service at the concierge, front desk, and efficient housekeeping.
Impeccable interiors, flat screen tvs in all rooms that I stayed in. Their loyalty progam web interface sucks big time with the Canadian counterparts lagging far behind in updates and transparency of your credits/earnings. You really have no clue of what you earn and they are extremely sloppy with crediting you accurately for the extras...but, the comfortable beds and outstanding service & location makes up for all of that.

It sounded like an unmissable opportunity -- a combination of two Fairmont upgrade certificates and a last-minute cancellation at the hotel meant I obtained an enormous king bed suite for the equivalent of $150 a night instead of the $350 a night it should have cost. I should have known it was too good to be true.

I often wonder whether the management at hotels actually spend the night there occasionally to see what guests go through. If the Fairmont by chance does this, it's been some time since the last try-out. They need to take a look at this property.

First impressions are good. It's in an excellent location downtown and the lobby is as plush and impressive as you'd expect from a Fairmont. The service was good. Unfortunately, the room wasn't the same. It was the size of a small European country with a large sitting room and an enormous bedroom. The furnishings looked a tad tired and for some bizarre reason the insides of all the windows were soaking, so the first noise I head was a gentle drip-drip of water dripping on to the carpet. The bathroom was small and the tub was miniscule, no longer than about four and a half feet, so I had real trouble getting washed. And this in what was undoubtedly supposed to be one of the best rooms in the hotel.

Worse was to come. I was on the 21st floor of the south tower in a room that looked out both over a highway and some sort of industrial facility (or a massive block of air conditioning units) which churned out an amazing amount of noise. I quickly fled the bedroom and took refuge on the sofa bed in the sitting room, which of course happened to be next to the elevator machinery. So I slept badly all three nights.

Everywhere there are signs of people asleep on the job. The TV turned on with the greatest of difficulty (I had to press the button with both thumbs) and when I called downstairs to ask about the handy "Internet on the TV screen" function the person at the other end said "Oh, I've got a note here, it doesn't work".

According to the room guide you could either have a formal breakfast in the restaurant or something less formal in the lounge downstairs. Nothing was on offer in the lounge for the three days I was there. That said, the restaurant breakfast was very good (as tends to be the case with Fairmont) and I consider $18.50 for an unlimited hot buffet in the morning a great offer. Dinner in the restaurant was pretty good too.

A hint -- don't bother paying the daily $20 valet parking charge. There are plenty of parking meters and lots very close to the hotel.

If I came back I'd insist on a room well away from the noisy side of the hotel. That is, if I come back. I think I might try somewhere else in Dallas the next time I'm in town.

We stayed here for 2 nights and had booked a smoking room yeah i know how bad it is but well we were on holidays and the option was there. I found the check in staff quiet abrupt, she growled that firstly she did'nt think they took travellers cheques and that she did'nt have a smoking room because they were busy, fair enough but i had gone to the trouble of phoning to enquire about both issuses and was told neither was a problem. The receptionist stomped around because i had a few traveller cheques to sign and then gave me a key and i had to ask her what floor, i found her attitude a bit crap and i was after an 11 hour flight with stopover and delays. The room was nice but small and the bed was small for a kingsize but squash in and it was comfy. We had a corner room so maybe avoid this type. The bathroom was small but spotless with nice selection of toilitries and towels. Concierge desk was a breath of fresh air very polite and helpful. The hotel itself is lovely a bit of old fashioned glamour in a handy location quiet close to Dealey Plaza and there is tourist office also near Dealey Plaza which was convient .
Breakfast outside the hotel is mission impossible,however if you walk towards Dealey Plaza there is a carpark on open ground and on it in a corner is a strange almost invisible little blue and white hut which was fab...looks aren't everything as you stand outside,my husband has a serious food allergy so we can't just eat anywhere. For restaurants there are a few nice ones just 4/5 minutes stroll from the hotel and they are lovely.Not a lot to do downtown at the weekends its a bit deserted. Overall we had a good time ,hotel is nice and well kept