Overall, we were very pleased with our recent stay at the Dallas Fairmont, located in downtown Dallas. The hotel is very clean, and our room was spacious with floor to ceiling windows (room 1910). The pool was good, but not spectacular; it could use a little modernization.

I was very impressed with the level of service. The staff, from the valet to the concierge, were all extremely friendly and helpful. I appreciated that they even remembered my name and greeted me on arrival and departure. We ordered room service for twice and were very impressed both times. I emailed Phillip, one of the concierges, prior to our arrival with some questions and his responses were helpful and efficient.

Keep in mind that the area around the hotel is pretty dead on weekends. We struggled finding a place within walking distance to have breakfast.

We don't travel to Dallas very often, but we would definitely stay at the Fairmont again.

This was a Very Good Experience. The front desk personal friendly & helpful, Concierge desk extremely helpful and accommodating, rooms clean & quite spacious, and comfortable beds. The reservation department was informative and easy to work with. The media center had one printer down and it added a minor expense. There is fine dining and food available at the bar area, however there was no moderate restaurant. Definitely would recommend and stay there on my next Dallas trip.

I stayed at the Fairmont for a business conference. From what I heard, Fairmont is supposed to be a superb hotel.
That was not the case. It is run down and is in need of some updates. They had a few nice amenities, like a flat screen TV, and large rooms, but that was about it. The desk only had one electrical plug for my computer and the bathroom was nice, but needed some deep cleaning. The clock radio was from the 80's. I also noticed some spots on the sheets. They were clean, but had permanent spots.
I wouldn't pay that much to stay there for a vacation. It's not worth paying that much for the name. Go down the street to the Westin.
The hotel is also in a neighborhood without much to do. There were a few nice restaurants, but it is definitely an 'office' area of town.

The Fairmont Dallas is a great hotel, and for $149/night, a decent value. I highly recommend it to anyone staying in Dallas.
Facilities: The lobby is upscale and never too crowded. They have a nice pool & gym, as well as an upscale restaurant. A starbucks opened the day I checked out.
Rooms: Very comfortable beds and nice bathroom with ample space. They even had a walk-in closet. My only complaint is that the rooms could be bigger. It was a tight squeeze with 2 beds in it.
Food: I ate at a few catered events and it was very good compared to most other hotel food I have had in the past.
Service: Was great!! Everyone there was super helpful, room service was a breeze. I even had a small problem with the bill and it was corrected quickly with no questions asked.