We visited this hotel for a medical conference. At first, I was only able to get a city view room in the conference block. However, upon arrival I asked about the possibility of switiching. I was told that they couldn't do anything that first night but would work on it the next morning. I didn't expect much, but was pleasantly surprised the next morning with a new room assigned to me that was oceanview at the same conference rate. The staff at the hotel is superb! Also all the free beach towels and beach chairs were great! The room was very nice and clean. My kids loved the roof top pool. I would highly recommend this hotel just based on service alone. Only weakness is the price.

We decided to stay at the Hilton because we thought it would be a great place to stay. I booked the hotel in December of 2007 and requested an oceanfront room (for September of 2008), when we got to our room we had a great view of the garage (across the street). The front desk personnel did not inform us of the weight room, the pool, the restaurant, where to park or room service, they handed me the key and said "Enjoy your stay." We usually take sodas and juices with us to keep in the refrigerator but when we got the room....guess what, there was no refrigerator, no microwave and most of all no free internet access (they charged $9.95 a day...my gosh we stayed at Holiday Inn and had free wireless internet, free hot breakfast, fridge and microwave for $70.00/night and the room and bed were just as nice as the Hilton). When we arrived there was a hair on the bathroom floor behind the door and was still there when we left. There was no complimentary breakfast (continental or not...it was additional $), The garage elevator was broken so if you parked on a level higher than the 2nd floor, you had to drag your luggage down the steps (and then back up) to get to the sky walk to the hotel across the street. When we would go in and out of the garage the people were very rude...we tried to use our card to get in and the girl was too busy talking on the phone to let us know that our card was no longer working. And last but, believe me, not least...our room didn't get cleaned until after 5:00 p.m. The room was OK, the bed was OK, but the rest of the stay was very disappointing. Probably will stay somewhere else next year.

Great location on the beach. I wish Hilton would go total non smoking. I could not escape the smoke. Outside at the pool, out side at the bar, inside at the bar, etc etc. That ruins it for me. Marriott is 100 percent non smoking. If Hilton does not go that route soon, they will lose my business. Also some very rude bar employees here. They need remedial training. Must be yankee transplants.

Our party of six arrived as the end of hurricane hannah blew in but the hotel was still buzzing. There are two good restuarants plus bar food. The bar has both inside and outside areas and there are two bands playing on the beachfront from 2 until 10. The rooftop infinity and inside pool are great plus there is a raw bar. The rooms were to a very good standard, I particulally liked the double showerhead. The staff I found helpful and efficient. The next day the sun returned for the rest of our stay. This is fantastic fun hotel and I could find no fault.

Jk London