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ResortQuest Maui Kaanapali Villas: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 202 Reviews
5.0 of 5 stars
55
4.0 of 5 stars
86
3.0 of 5 stars
23
2.0 of 5 stars
23
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 30 hotels in Lahaina
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  • Rooms: 250
  • Address: 45 Kai Ala Drive, (formerly Aston Maui Kaanapali Villas) Lahaina, Maui, HI 96761
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: This may be Kaanapali's finest beachfront setting. Resting amid 11 acres of exotic tropical gardens in the heart of the Kaanapali Resort area, the... This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $233 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ResortQuest Maui Kaanapali Villas

( 12-16 of 202 )
“Fantastic Value and Great Vacation”

ResortQuest Maui Kaanapali Villas

Jul 30, 2008

Our family stayed at the Kaanapali Villas for our family re-union in July. There are four families with a total of 9 adults and 5 kids.

We choose Kaanapali Villas due to a great rate we found on Tripadvisor plus the fridge and kitchen in the rooms. We booked a total of 4 garden view studios. Two days before our vacation, I faxed a room request to the property asking for rooms that are newly renovated and closed to each other. All if our requests were met and the management upgraded all of us to Ocean View.

Checkin was great, Ms Gwen at the front desk was friendly and informative. The studios were very clean and well kept, the furnitures are good for a beach resort. The maid service was execellent and she left us extra towels for the pool/beach each day. The kitchen was execellent for light breakfast s, reheating leftovers and keeping our drinks cold. There are WiFi service, the reception is usually very good if you leave the balcony doors open a slight crack, this instruction was printed in the check in brochure. The newly renovated pool was a hit with our kids ranging from 13 yo to 7 yo. The beach is exceptional , it is right next to the pool and we just love watching the sunset on the beach. The Castaway resturant was very good, the price is very reasonable compare to other eateries around Lahaina. There is a small exercise room onsite, it is functioning and meet the needs but why exercise in a room when you have the whole beach available to you. The laundry room has plenty of washers and dryers and it is never busy.

There is an activity desk in the lobby of the resort, I got a quote for tickets tfor a snorkel tour to Molokini and Turtle Town plus surfing lesson for my daughter from them it is much higher than buying the tickets from Activity Warehouse or Boss Frog. Get one of the tourist magazine, lookup the phone and call for your tickets. Stephen at Boss Frog actually gave me his cell # and told me to call him if we need anything or directions. He will even deliver gas to us if we ran out of gas anywhere in Maui. Activity Warehouse offered me $150.00 off our snorkel tour if we take a timeshare presentation, we just said no - no hard sell at all. Both of these vendors are very reliable.

This is a older resort, but the grounds are well kept and it retains the charm of what Hawaii used to be. If you are looking for a 5 Stars hotel, you should stay in Grand Wailea. If you just want a reasonable rate hotel with clean room with a beautiful beach, this is the resort for you.

After my return, the resort's management actually send me an email to ensure we are OK. I mentioned about the printer issue with the paid computer system in the lobby, it was eventually resolved by the hotel IT contractor. But the hotel management send me an email apologizing profusely for my inconvenience. This proofs to me the hotel mamangement actually cares about their guest and their experience.

  • This TripAdvisor Member:
    • Liked — The beach
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana-Mama's Summary
Date of Stay: July 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: July 03, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Alright place”

ResortQuest Maui Kaanapali Villas

3 of 5 stars
San Francisco
Jul 28, 2008

The hotel was expensive for the service it provided. No internet in the room, extra charge per day for work out room whether you use it or not (10$ and it is not included in your price).
The room was nice and spacious, it has fridge, microwave, dvd player, nice access to the beach.

I would stay here again if I didn't find anything cheaper. Not worth the money overall. But then it may be hard to find something reasonable at Maui.

  • This TripAdvisor Member:
    • Liked — Easy access to the beach
    • Disliked — Expensive, no internet, extra hidden charges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laotzu_ching's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 06, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Satisfaction guaranteed!!”

ResortQuest Maui Kaanapali Villas

5 of 5 stars
Michigan
Jul 26, 2008

Ask for room 232 when booking!!! looks brand new and unused, very quiet, spacious, full kitchen, big bathroom, we couldn't ask for more!! Perfect for relaxing.
No ocean view, but you can solve this with a very short walk to the beach front.
The Resort amenities are great, very nice pool and beach area, the breakfast was good but a little pricey (and not included on room rate - we suggest you to do your own breakfast in the room, there is a 24h supermarket nearby, and the room has all the tools you'll need).
5 minutes drive from Lahaina downtowm, full of restaurants and nice shops.
Maui is beautiful, stay there for a week or more to have enough time to see the whole island.
Just pay attention to where you park your car inside the resort, one side of the road is a non-parking zone, and the signs are very small on short posts, almost got a ticket.

  • This TripAdvisor Member:
    • Liked — Room decoration and cleaniness
    • Disliked — no ocean view, but I knew it when I booked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT75's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Gone to Maui and Happy”

ResortQuest Maui Kaanapali Villas

4 of 5 stars
Burbank, California
Jul 22, 2008

Maui Kaanapali Villas was a great getaway weekender from Oahu. The hotel is situated in the center of West Maui with a 5 min drive to Kapalua and the Ritz one way, and Front street, Lahaina 5 min the other way. I found the room we had to be large and personalized as these are private condo units with fully supplied kitchens (pots pans ect.) and the personal touches of the individual owners. Parking was close to our room and included in the resort fee. Check in was quick and easy and done with much Aloha.
The stretch of beach in front of the hotel was great for everyone. There is a small store in the lobby that was great for small necessities and a 24 hr Star market a mile up the road for a full shopping run.
Overall I was very satisfied with the amenities, Location, and service at check in and would recommend this hotel to others looking for this type of condotel on the Beach in Maui.

  • This TripAdvisor Member:
    • Liked — Location and the spacious room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D728's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: December 28, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Had a great time”

ResortQuest Maui Kaanapali Villas

4 of 5 stars
Los Angeles
Jul 6, 2008

Recently (Jun 27 - Jul 3) I stayed at this location. I have read many of the other reviews and did not experience any of the troubles described. Our room (617) was outstanding. There were no problems whatsoever. The desk staff was friendly and always helpful. I ate at the Castaway several times and always had great food and service. This location seems to be rather family friendly which probably leads to my only complaint. Since I don't have children, I typically don't vacation with them. Around the pool area there were always several kids. The hot tub had signs posted on both sides which stated children were not permitted in hot tub. In seven days I don't think I was able to get in and enjoy the hot tub without some child jumping in. Security would do their job and ask them to get out only to be questioned by the parents. There is a strict non-smoking policy at this resort and I am quite certain if someone broke that rule then there would be a hell to pay but breaking some rules are considered acceptable at this resort. That was my only gripe. The beach in front of the resort was nice and there were typically not many folks on them. If you were to visit some of the nearby locations you would see that it is tough to find a spot on the beach. Our room had a nice view of the pool area and the ocean. The balcony was rather small but who is spending their time sitting on a balcony while in Hawaii. They offered a shuttle service to some of the shopping areas which made it nice for those without cars. I read there some reviews stating that the furnishings in the rooms was sub par. I think many, if not all, of these are individually owned. It may possibly be up to the unit owner to update furnishings. My room was nicely appointed, well maintained and everything worked properly. I will most likely return to this resort and will request the same room again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bighurt's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 08, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of ResortQuest Maui Kaanapali Villas

( 12-16 of 202 )
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ResortQuest Maui Kaanapali Villas Also Known As

Address: 45 Kai Ala Drive, (formerly Aston Maui Kaanapali Villas), Lahaina, Maui, HI 96761