One of my favorite things about Chancellor is that Mr Wes Tyler, General Manager keeps responding the reviews. Please do not laugh, but it was a major point I choose this hotel for the first days of our 2 weeks journey in Bay Area. And it was a really good choice.
The hotel is located right in the heart of the city, a great starting point for your walking tours on the streets of San Francisco.
The people at the front desk are very helpful and friendly. We asked for a room at the highest floor available at arriving. We had a backyard view we were not interested in as we used the room only for sleeping. The room was very clean and tasteful equipped; we just loved the calming green and beige/brown colors. And the pillows smelled great!
The “very-best” was the breakfast at the Chancellor, especially our waiter. It is a shame but I don’t remember his name. He was always smiling and friendly talking to us even if he had to run. He knew from the second day on how my boyfriend likes his coffee and took care the pancakes have just the right temperature when arriving at our table. Thank you!
We would definitely stay at Chancellor next time.

We travel to San Francisco many times a year and occasionally stay at the Chancellor Hotel...it is our only choice on our infrequent wish to stay in Union Square. The Chancellor is fine old world elegance and sophistication. Staff at The Chancellor are consistently professional and expertly courteous. Though the rooms are small to tiny with small bathrooms, all our needs are met quite efficiently with attention to the smallest detail. Beautiful linens, comfortable beds. Old World is the description that comes to mind. Warm and secure.
Very fair price for Union Square, plus parking of course...still one of the best rates in Union Square.

Booked this hotel on the advice of the reviewers. It was definitely everything that I expected and more. The rooms, although a touch small were clean, pleasant, and having a window that actually opened was a great plus. We were used to small hotel rooms travelling Europe so it didn't bother us at all. We were hardly ever in the room, as SF has so much to offer. The lobby was spacious and comfortable, and there was always fresh fruit, coffee and cookies. This was such a wecome sight when coming in from a long walk up and down the hills of SF! The bar in the lobby was wecolming as well, with 2 flat screen TVs that usually had a ball game or some other sporting event on. The people at the front desk were friendly and helpful. There was a menu in the room offering many different types of pillows, should you require something softer, more supportive, or hypoallergenic. There was also a list of spa equipment to add to the bath tub should you feel like a foot or bubble massage after a long day of walking. The tub was very deep and long, and a bath after a long day in SF was just what the doctor ordered! The location is great, as everyone else mentioned, right outside is a cable car stop (good to ride on at least once for the novelty) and shopping in the area is abundant, with Macys, Saks, Neimans, all across the street. Dotties True Blue Cafe, a wonderful breakfast spot was about a 3 block walk, ( and you need that walk, especially after you eat dotties fabulous breakfasts). A wonderful Mexican restaurant, Colibri, was also a couple of blocks away. If you get a chance eat at the Slanted Door at the Ferry Building for lunch or dinner. Food is fabulous. The Chancellor was just the perfect home base for all our SF explorations.

The Chancellor hotel is a wonderful old hotel that we thouroughly enjoyed staying at for 6 nights. It is in a great location in Union Square on Powell Street, there is a cable car stop just outside the door, MUNI is only a quick couple blocks away. And if you like to shop, all the big, fashionable stores are at Union Square! The rooms aren't large, but they were certainly big enough for two of us and our luggage (we stayed in two different rooms). The second room we had was on the 4th floor overlooking busy Powell street but the hotel had a white noise machine we could use. They have free cookies, popcorn, and fruit in the lobby and a computer we could use. If you like a hotel bar, they have one but it isn't very large. Overall, an excellent stay and excellent service helping us with arranging tours and transportation. They also have a pillow menu where you can select up to two different types of pillows to try :)