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Chancellor Hotel on Union Square: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 903 Reviews
5.0 of 5 stars
544
4.0 of 5 stars
283
3.0 of 5 stars
41
2.0 of 5 stars
21
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 254 hotels in San Francisco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 137
  • Address: 433 Powell Street San Francisco, CA 94102
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco... This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service
Check Rates: $189 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Chancellor Hotel on Union Square

( 58-62 of 903 )
“The place to stay in S.F.”

Chancellor Hotel on Union Square

Aug 19, 2008
3/3 found this review helpful

I stayed at the Chancellor for three nights in August and had a wonderful stay. All the reviews on here are right; the Chancellor is a charming boutique hotel in Union Square. I arrived early and was able to check in right away. The lobby is inviting and part of the charm. There is always coffee and cookies/fruit available in the lobby. The little bar is perfect for drinks and they have a great happy hour as well. The restaurant has excellent food and is very well priced, especially for a hotel. One thing I noticed was the hotel does not gauge prices. Everything is priced right, from the bar to the restaurant to the in room amenities offered.

The room was perfect, just as the website described. I couldn’t have asked for a better room. My room was on the 9th floor with a view of Union Square. The bed is extremely comfortable and they offer a free pillow menu, which was a big plus. The room also had a small work desk and 2 separate chairs with a small round table. There was plenty of space to put your things. I also loved the walk in closet, plenty of room to store the luggage etc. The bathroom was well stocked and had a nice deep soaking tub. The windows opened to allow fresh air and the ceiling fan made sleeping very comfortable.

Wes and his staff do an amazing job. Everyone I came into contact was genuinely friendly and would always say hello. The location can’t be beat and I would recommend the Chancellor to anyone.

  • This TripAdvisor Member:
    • Liked — The bed and the pillow menu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegasHotel80's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Outdoor / Adventure, Shopping, Spa, Sporting event, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Will definitely go back”

Chancellor Hotel on Union Square

5 of 5 stars
dungarvan
Aug 16, 2008
5/6 found this review helpful

Stayed at this hotel for 3 nights.
Loved every minute of it .
It has everything going for it. Woonderful cosy rooms. Spotless , and well maintained. Perfect location. Food in the restaurant very good because i find food in hotels normally very poor.
The staff could not do enough for you. Wes, thank you for the help, I got my Canon tele-photo .lens.

I travelled from Ireland and will def go back but this time I'll bring my wife and child.
The only negative: I can't get a room for 2 adults and one child. I want to go back so I enquired.

lOOKING FORWARD TO REVISITING THE CHANCELLOR AT SOME TIME AGAIN. THANK FOR MAKING MY TRIP SO PLEASANT.
JOHN

  • This TripAdvisor Member:
    • Liked — clean and spotless
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hourigan1's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: August 13, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the Chancellor”

Chancellor Hotel on Union Square

Aug 13, 2008
5/5 found this review helpful

Ioved the pleasant soothing decor of the room, overlooking Union Square. It had a ceiling fan, was cool and you could open the window. There was lots of room and the bathroom though small was very cleverly arranged. The only negative for me was the smell in the lobby as another reviewer mentioned. I have a nose like a sniffer dog (my husband says) and I tracked it down to the popcorn dispenser. I happen to hate the smell of popcorn, so maybe it was OK for those raised on that smell. I would suggest relocating the dispenser, to remove the smell which is a bit of a surprise to us foreigers, in particular.

The staff were delightful and always pleasant and helpful.

  • This TripAdvisor Member:
    • Liked — location, staff, room
    • Disliked — smell in lobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottie44's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: August 13, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Outstanding hotel”

Chancellor Hotel on Union Square

5 of 5 stars
East Sussex
Aug 12, 2008
5/5 found this review helpful

We stayed at the Chancellor for six nights during the San Francisco leg of our honeymoon trip. I chose it after seeing the great reviews it had on Trip Advisor, and can only say that it is thoroughly deserving of the praise it has received on here.

We stayed in room 1205, up on the twelfth floor, and had lovely views of Union Square and Macy's. Although I had told them in advance we would be arriving in the evening, about 9pm, I was still a little worried that they might have forgotten and given our room away; this ended up being totally unfounded, as the reservations and front desk staff were very efficient and had everything noted down perfectly. They had even noted it was our honeymoon, and congratulated us when we checked in, and we had a lovely little gift waiting for us in our room from them, which was wonderful.

The hotel is very swish, with a pleasant lobby and bar area with marble floors. Our room was great, spotlessly clean, with a lovely comfortable bed. The cleaning staff were great, as we'd sometimes only go out for a couple of hours late morning, and by the time we came back the room had always been made up. The staff on the front desk were really helpful, warm and knowledgeable about the local area. The hotel's location is also really good, as you are very close to all the shops of Union Square, and you can easily get to buses and the metro for travel around the city. Union Square is very touristy, so we were pleased to get away to some of the other parts when we weren't shopping.

There was no air conditioning in the room, but with the ceiling fan we had no problems with temperature at all - although it was quite foggy while we were there, so was never that hot outside. We also had no problems with noise in the room; you were too high to be disturbed by any street noise, and you could only hear people outside your room as much as you would in any hotel.

I really liked my stay here, and was very very pleased that I chose the Chancellor. I wasn't sure if you were meant to take the cute rubber ducky home with you from the bathroom, but I did, and he is now a nice reminder of our lovely stay there in my bathroom at home.

I would definitely recommend this hotel, and it would be my first choice for any future trip to San Francisco. It is well deserving of its rank on here, and is also a lot cheaper than many of the hotels with similar ratings.

Thank you Chancellor Hotel!

  • This TripAdvisor Member:
    • Liked — The staff, the room and the view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
superlative26's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: November 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Just a 5point rating again... :)”

Chancellor Hotel on Union Square

5 of 5 stars
Budapest
Aug 11, 2008
3/3 found this review helpful

One of my favorite things about Chancellor is that Mr Wes Tyler, General Manager keeps responding the reviews. Please do not laugh, but it was a major point I choose this hotel for the first days of our 2 weeks journey in Bay Area. And it was a really good choice.
The hotel is located right in the heart of the city, a great starting point for your walking tours on the streets of San Francisco.
The people at the front desk are very helpful and friendly. We asked for a room at the highest floor available at arriving. We had a backyard view we were not interested in as we used the room only for sleeping. The room was very clean and tasteful equipped; we just loved the calming green and beige/brown colors. And the pillows smelled great!
The “very-best” was the breakfast at the Chancellor, especially our waiter. It is a shame but I don’t remember his name. He was always smiling and friendly talking to us even if he had to run. He knew from the second day on how my boyfriend likes his coffee and took care the pancakes have just the right temperature when arriving at our table. Thank you!
We would definitely stay at Chancellor next time.

  • This TripAdvisor Member:
    • Liked — Staff, Location, Bed, Duck in the Bath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita7702's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 11, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $189 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Chancellor Hotel on Union Square

( 58-62 of 903 )
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Chancellor Hotel on Union Square Also Known As

Address: 433 Powell Street, San Francisco, CA 94102