Great location for the price. In Union Square close to everything. Clean, not expensive, friendly, if your looking for a good place where to sleep in SA, it's perfect. Clean and convinient, that's all!

Location very handy-espec if like shopping! Macys 2mins away - and if you go there make sure you eat in the Cheesefactory on the top floor. Hotel room small but cute and clean. Our room on street front so bit noisy and rooms are not soundproof so sometimes could hear our neighbours. Would def stay here again but would ask for a room not looking out onto busy street. Free coffee and cookies in lobby too which was nice.

The hotel is in a great position, not noisy but central, and the staff were really helpful. I had trouble using the wireless broadband, the guy on reception didn't no how to solve it but quickly offered a work round (a cable and an ethernet socket in the bar).
(No one else had any difficulty with it, my PC worked elsewhere - very strange).

The only minor negative was the size of the rooms but I am about to book another stay so clearly that was not a major issue.

Chancellor hotel is in a great location, in amongst all the shops of Union Square and not far from the BART Powell St stop. The hotel had loads of character and we had a great time staying there. The rooms look like they had been recently renovated, and were clean and spacious. We loved the free lollies in the room, which were re-filled everyday! We saw the popcorn and coffee in the lobby, but didn't realise they were free til now!! Probably a good thing, because we ate far to much - the food is fantasic in San Francisco. The staff were like the hotel, full of character and some quite quirky, but all very willing to help. We would definitely stay there again.