The rooms at this hotel are small but we honestly we were never there, other than to sleep, and the beds were comfortable and the showers were adequate. The location is suberb. You can essentially step out the front door and onto a cable car. We would love to stay here again but we are not sure how this would work out for a family. Now there are four of us!

Great location for the price. In Union Square close to everything. Clean, not expensive, friendly, if your looking for a good place where to sleep in SA, it's perfect. Clean and convinient, that's all!

Location very handy-espec if like shopping! Macys 2mins away - and if you go there make sure you eat in the Cheesefactory on the top floor. Hotel room small but cute and clean. Our room on street front so bit noisy and rooms are not soundproof so sometimes could hear our neighbours. Would def stay here again but would ask for a room not looking out onto busy street. Free coffee and cookies in lobby too which was nice.

The hotel is in a great position, not noisy but central, and the staff were really helpful. I had trouble using the wireless broadband, the guy on reception didn't no how to solve it but quickly offered a work round (a cable and an ethernet socket in the bar).
(No one else had any difficulty with it, my PC worked elsewhere - very strange).

The only minor negative was the size of the rooms but I am about to book another stay so clearly that was not a major issue.