My wife and I just stayed in the Baldwin Hotel for five nights and we enjoyed a very pleasant stay. We booked through an online service, pre-paid and took BART from San Francisco Airport, with a subway stop three blocks from the Baldwin. Check-in was quick and easy. Our room was on the 10th floor, with a queen-size bed and private bath. The room was small but very clean and the maid service every day was thorough. There were only two pillows on the bed but when we asked for two more they happily complied. I have read some complaints about the front desk but that was not our experience at all; they were always very friendly and helpful. The first night we stayed there it was hot but a ceiling fan kept it pretty comfortable. After that the temp. dropped and it was very comfortable. The elevator is slow but not so much as to be a problem. The location is excellent, right down the block from Chinatown; just beyond Chinatown is North Beach (a little Italy) and a bit farther Coit Tower (with another slow elevator that is worth the $5 charge to the top, where there are spectacular views). Union Square is also near, as is the cable car terminus down to Fisherman's Wharf. Trips to Alacatraz leave from Pier 33 but make a reservation - those trips fill up fast in the summer. The cable car trip is fun but there are long waits at the turn-arounds. We also took BART to the F line trolley to Fisherman's Wharf, which also worked well. There's also a Starbucks just up the block from the Baldwin. Checkout is at 11 a.m. and our plane did not leave until 5 p.m. However, they let us leave our bags at the front desk and we wandered around Chinatown for a few more hours. One depressing note: there are a lot of homeless in the general area, though we did not see any congregating at the Baldwin. Some are pretty aggressive demanding money though overall it is more than anything else a very sad testiment to our society's inability to make these folks' lives better than sleeping on the streets and begging.

The Baldwin should really get a "3" rating, however the location and comparisons to other SF hotels for the price gives it the extra edge.

Make no mistake, this is an old-style, bare bones hotel with no extra amenities. No AC, a creaky, slow old elevator, and very sloooow front desk sevice. However management has made the best of what it has, and the room I had smelled of fresh paint and the bathroom was newly redone, with immaculately white grout, new tiles and fixtures, and an effort to give a sense of a nice stay with decent toiletries.

There is no AC, but a large ceiling fan that did its job on a spring evening. The front desk is usually manned by one, maybe two people who do not like to multi-task. Many Europeans seem to stay here, and the language barrier, as well as the ridiculous amount of paperwork upon check-in, as well as an antiquated computer system and the use of old fashioned metal keys leads to a lengthy wait should you be in line. Check in and check out take over 15 minutes-- There is decent free coffee in the lobby 24 hours a day, which is a nice touch.

The beds have a lot to be desired, and the pillows are synthetic and flat. Only two pillows on a queen bed instead of four, and a cheap, thin cover with no extra blanket in the closet. On the plus side, there is a large safe in the closet to hold laptops and large personal items, and when you leave your room you can use the deadbolt lock in addition to the handle lock. Also, the hotel locks the front door between the hours of 10pm and 6am to keep non-guests out, and guests can enter with a key. The front desk always had someone there at late and early hours, for added security.

The location cannot be beat. Turn in any direction from the front door and Union Square is all around you with its many restaurants and shops. The gate to Chinatown is right there as well. Close to the financial district too.

There are many boutique hotels in SF, and you never quite know what you are getting yourself into, especially in the lower price ranges. With the Baldwin, it pretty much meets average expectations, with no negative surprises, and even a few positive ones, like how clean it is, good security, and the overall feeling that at least an effort is being made to make the best of what they have. The neighborhood is great and vibrant, and again, with Union Square, some of it can turn shady fast. Not so with this location. In all, I would stay here again if my more favored (luxury) hotels are seasonally priced out of my range. This is a great choice for a good value in an excellent setting.

Cozy in every sense of the word. Our room was small but comfortable. Very clean, new furniture, good bed. Nice bathroom with claw-foot tub. Made for some "interesting" showers and a really nice bath. As reported, no a/c, but the ceiling fan helped. Our window opened to the alley so there was some street noise. Forwarned, we brought a small sound machine. If the fan is enough, the double-paned windows shut out the outside noise excellently. No noise from the room next door.
The staff is friendly, responsive, and knowledgable about the area. The Baldwin is a great starting point to just about anywhere in town. Cable cars, busses, and BART all nearby.
Reasonable by San Francisco standards, the Baldwin is a real find!
P.S. The (single) elevator is no slower than a lot of hotels I've been in, and faster than some.

Only good things to say about this hotel. Excellent value, close to many sights, and public transport. Good size room, nice new clean bathroom. Cant think of any way to fault the Baldwin. I will definately return.