My wife and I have stayed at the Phoenix some ten times in the past four years, with and without our kids. We like its quirky, clean rooms, friendly employees, and proximity to our favorite restaurants and live music venues. The neighborhood is indeed sketchy, but we never have problems getting taxi cabs, either through the front desk or by simply standing on the corner outside the hotel. The parking is a convenient bonus - right in front of the hotel where it should be.

I stay frequently at the Phoenix Hotel. Although the neighborhood is a bit questionable, I have never had any problems; nor have I felt in danger. The rooms are more than comfortable, and are clearly up to the joie de vivre standard. By 11 p.m. all is quiet. The hotel, actually a motel, (with parking!) is close to the opera house, the Asian Art Museum, and City Hall. All are within walking distance. I will definitely return during the opera season.

The hotel had my suv impounded which cost me $285 and inconvience that spoiled my San Fran experience! The staff was very rude and didn't care that they ruined all of my guests night and put me in a financial hardship.

We stayed in this hotel, based on the review we saw in this website.

First, I need to say that the room was really nice and clean and the staff is really friendly. The breakfast (continental - try the blueberry bread.....delicious!!) was perfect for us (despite a lack of fruits...).

However, I must say that all this has been ''erased'' by the fact that this hotel is really noisy. Note that the bar adjacent to the hotel has a terrace that is directly near the rooms so for people that needs to rest, it's not easy!!! Officially, the terrace is not accessible after 10:00pm or 11:00pm depending on the day but the thing is if you have any childrenss, or want to got to sleep ealry, you'd better put some ears-plug on!! (even with it, I could sleep....).

Besides that, I would recommend this hotel but since theses vacations weren't not planned to party for us, it was not the right hotel to stay.